Regional Administration Manager - Epsom Downs Racecourse

Chartwells Independent; Epsom; On-site; GBP 38,000; Full time

Job summary

A leading hospitality partner is seeking a dedicated Regional Administration Manager in Epsom Downs Racecourse. This role involves overseeing administrative operations, maintaining compliance with company policies, and fostering effective communication between stakeholders and operational teams. Ideal candidates have proven management experience, strong communication skills, and a hands-on attitude. The position offers a competitive salary of £38,000 along with excellent benefits, including a comprehensive healthcare plan, generous annual leave, and development opportunities.

Benefits

Healthcare and wellbeing support

23 days' annual leave plus bank holidays

Meals on duty

Pension scheme

Training and career development

Qualifications

• Proven experience in managing teams of administrators.
• Good verbal communication to liaise with various visitors.
• Previous administrative roles experience.
• High standard of literacy skills.
• Proven planning and organisation abilities.
• Basic financial knowledge.
• Ability to work in a constantly changing environment.

Responsibilities

• Oversee and maintain administrative operations across the region.
• Ensure compliance with company policies and health standards.
• Act as liaison between stakeholders and operational teams.
• Identify opportunities for process improvement.

Skills

Managing efficient teams

Verbal communication

Administrative experience

Word, Excel, PowerPoint

Integrity

Literacy skills

Planning and organisation

Telephone manner

Teamwork

Can Do attitude

Financial acumen

Self-motivated

Job description

Regional Administration Manager - Epsom Downs Racecourse | Full-Time / Permanent

£38,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We're looking for a dedicated Regional Administration Manager to join the team at Epsom Downs Racecourse as part of Jockey Club Catering, a partnership between the leading commercial group in British horse racing - The Jockey Club, and Compass Group UK & Ireland.

As Regional Administration Manager you will act as the main liaison between stakeholders and operational teams, ensuring seamless communication, professional service delivery, and high levels of customer satisfaction.

We are Levy

Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet.

Trusted by some of the world’s most iconic stadiums, entertainment venues, and major events – including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London – we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Regional Administration Manager - The Role

You will oversee administrative operations across the region, maintaining accurate records, managing correspondence, producing reports, and ensuring compliance with company policies and health and safety standards. The manager will proactively identify opportunities for process improvement, operational efficiency, and service enhancement, supporting continuous improvement and innovation. With a hands‑on, can‑do attitude, they will foster a collaborative work environment, promote company values, and ensure consistent excellence in administrative support.

What we’re looking for

• Proven experience of managing efficient teams of administrators in a similar environment
• Good verbal communication skills in order to be able to liaise with a wide range of visitors to your work area
• Previous experience in administrative roles
• Excellent working knowledge of Word, Excel and PowerPoint
• Integrity and the ability to maintain a high level of confidentiality
• High standard of literacy skills
• Proven track record in planning, organisation and time management
• Excellent telephone manner
• Ability to work as a team
• Can Do attitude
• Experience of leading and managing a small team of people
• Basic financial acumen
• Self motivated and ability to adapt to a changing environment

What you’ll get in return

• Competitive salary with bonus and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits:
  • 2 days additional leave after returning from maternity leave
  • Day off for your baby’s first birthday
  • Enhanced family leave
• Perks & discounts:
  • Shopping, entertainment, and travel discounts
  • 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing:
  • Pension scheme
  • Life Assurance
  • Preferred rates on salary finance products
• Development opportunities:
  • Professional subscriptions
  • Ongoing training and structured career pathways
• Meals on duty included

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences – and shape the future of hospitality.