Regional Administration Manager - Epsom

ESS; Epsom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading catering company is seeking a Regional Administration Manager at Epsom Downs Racecourse. You will oversee administrative operations, ensuring efficient communication and customer satisfaction. The role requires proven experience managing teams, strong verbal communication skills, and proficiency in Microsoft Office. This position offers a competitive salary, comprehensive benefits including healthcare, annual leave, and professional development opportunities, fostering a collaborative and supportive work environment.

Benefits

Healthcare and wellbeing support

23 days' annual leave plus bank holidays

Pension scheme

Meals on duty

Qualifications

• Proven experience of managing efficient teams of administrators in a similar environment.
• Excellent working knowledge of Word, Excel and PowerPoint.
• Proven track record in planning, organisation and time management.

Responsibilities

• Oversee administrative operations across the region.
• Maintain accurate records, manage correspondence, and produce reports.
• Identify opportunities for process improvement and service enhancement.

Skills

Team management

Verbal communication

Experience in administrative roles

Word, Excel, PowerPoint

Integrity and confidentiality

Literacy skills

Planning and organization

Telephone manner

Teamwork

Can do attitude

Basic financial acumen

Self-motivation

Job description

Overview

Regional Administration Manager - Epsom

Regional Administration Manager - Epsom Downs Racecourse | Full-Time / Permanent

38,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We're looking for a dedicated Regional Administration Manager to join the team at Epsom Downs Racecourse as part of Jockey Club Catering, a partnership between the leading commercial group in British horse racing - The Jockey Club, and Compass Group UK & Ireland.

As Regional Administration Manager you will act as the main liaison between stakeholders and operational teams, ensuring seamless communication, professional service delivery, and high levels of customer satisfaction.

About Levy

Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet.

Trusted by some of the world\'s most iconic stadiums, entertainment venues, and major events - including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London - we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Role

Regional Administration Manager - The Role

You will oversee administrative operations across the region, maintaining accurate records, managing correspondence, producing reports, and ensuring compliance with company policies and health and safety standards. The manager will proactively identify opportunities for process improvement, operational efficiency, and service enhancement, supporting continuous improvement and innovation. With a hands-on, can-do attitude, they will foster a collaborative work environment, promote company values, and ensure consistent excellence in administrative support.

What we\'re looking for

• Proven experience of managing efficient teams of administrators in a similar environment
• Good verbal communication skills in order to be able to liaise with a wide range of visitors to your work area
• Previous experience in administrative roles
• Excellent working knowledge of Word, Excel and PowerPoint
• Integrity and the ability to maintain a high level of confidentiality
• High standard of literacy skills
• Proven track record in planning, organisation and time management
• Excellent telephone manner
• Ability to work as a team
• Can Do attitude
• Experience of leading and managing a small team of people
• Basic financial acumen
• Self motivated and ability to adapt to a changing environment

What you\'ll get in return

• Competitive salary with bonus and full company benefits
• 23 days\' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing : Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support : 24 / 7 Employee Assistance Programme
• Family benefits :
• 2 days? additional leave after returning from maternity leave
• Day off for your baby?s first birthday
• Enhanced family leave
• Perks & discounts :
• Shopping, entertainment, and travel discounts
• 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing :
• Pension scheme
• Life Assurance
• Preferred rates on salary finance products
• Development opportunities :
• Professional subscriptions
• Ongoing training and structured career pathways
• Meals on duty included

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world\'s largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences - and shape the future of hospitality.