Regional Account Manager

American Express Global Business Travel; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global travel management company in London is seeking a Regional Account Manager to lead client relationships with strategic accounts across the EMEA region. This role involves growing accounts, developing business plans, and ensuring client satisfaction with services. Candidates should have strong negotiation skills, commercial account management experience, and the ability to manage multiple projects in a fast-paced environment.

Benefits

Flexible benefits

Travel perks

Access to 20,000 courses

Inclusion initiatives with global groups

Qualifications

• Experience handling accounts in the EMEA Region.
• Ability to drive actions and achieve results.
• Capacity to present information professionally.

Responsibilities

• Grow and retain global accounts and strategic partnerships.
• Develop regional business plans and initiatives.
• Deliver quarterly and annual Regional Business Reviews.

Skills

Contract negotiation skills

Commercial account management

Project management

Ability to work with peers

Self-motivated

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

The Regional Account Manager is responsible for leading and managing the regional client relationship with their portfolio of Strategic Accounts.

Our Strategic Account base represents Egencia’s largest global clients, with over €40M in travel expense and presence in more than one region. In this segment of the business, the ratio of accounts to Account Managers is limited and determined based on the global volume as well as the complexity of client support. We partner with our clients and mutually work to build and achieve key initiatives within the regions to support global consolidation and alignment.

What You'll Do:

• You will grow and retain Egencia's largest global accounts and strategic partnerships by ensuring overall client satisfaction with Egencia offerings
• You have the ability to drive results through strategic planning, building, and executing on regional business plans
• You will represent the EMEA region with the development of business plans and initiatives
• Create and deliver quarterly and annual Regional Business Reviews
• Apply industry knowledge and market trends to business environment, how they may impact business needs and travel solutions
• Understand product capabilities and communicate the value and differentiation of a service offering in the market

What We're Looking For:

• Demonstrated ability to work with peers across multiple markets and/or regional geographies
• The ability to drive actions and achieve results; leading initiatives and projects to completion
• Capacity to build and present information in a concise, professional, and consumable manner
• Proven contract negotiation skills
• Commercial account management experience, ideally from within a travel agency environment or similar
• Experience handling accounts in an EMEA Region, including geographies, culture and business protocol
• Self-motivated with demonstrated strengths managing multiple projects simultaneously in a fast-paced, changing environment, and driving them to completion with limited direction.
• Ability to travel as needed both nationally and internationally, travel will be required at 40%+

Location

London, United Kingdom

The #TeamGBT Experience

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;