Refugee and Migrant Project Worker (6253)

The Children's Society; Birmingham; Hybrid; GBP 4,200 - 4,800; Part time

Benefits offered by this job

36 days leave pro rata

Pension match 8%

Enhanced maternity/paternity leave

Free counselling service

Volunteer time 2 days/year

Skills development opportunities

Job summary

The Children’s Society is seeking a Refugee and Migrant Project Worker to support refugee, asylum-seeking and migrant families across the West Midlands. The role focuses on facilitating information, advocacy, and practical support through the Helping Further Service, particularly for NRPF cases.

The successful candidate will contribute to the weekly Immigration Drop-In Service, assess immediate welfare needs and coordinate with partners to navigate housing, immigration and welfare systems.

Qualifications

• Experience with refugee, asylum-seeking and migrant families.
• Knowledge of NRPF and UK immigration system.
• Registration with the Immigration Advice Authority (IAA) at Level 1 or willingness to work towards it.
• Ability to manage a caseload and maintain accurate records.
• Strong verbal and written communication, with diverse groups.
• Experience of advocacy, information and practical support to vulnerable individuals.

Responsibilities

• Support the weekly Immigration Drop-In Service.
• Identify welfare, safeguarding and advocacy needs and provide one-to-one support.
• Work with partner organisations to reduce homelessness and destitution risk.
• raise NRPF awareness among professionals and communities.

Skills

Experience with refugee and migrant

Strong communication skills

Caseload management

IAA Level 1 registration

NRPF knowledge

Community language

Advocacy/casework

Collaboration with partners

Job description

Refugee and Migrant Project Worker (6253)

RAM Project Worker – Helping Further Service

Permanent with Funding until March 2028

7 hours per week - Tuesday only

Location: J Q Modern, 120 Vyse Street, Birmingham, B18 6NF

Benefits include but not limited to:

• 36 days’ annual leave ( pro rata for part time roles) , inclusive of flexible bank holidays, increasing with length of service
• Enhanced maternity/paternity leave
• We match up to 8% pension
• Free counselling service
• Opportunities to develop and widen your skills
• 2 days of paid volunteering time per annum to support another part of the organisation

About us: The Children’s Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

Our Youth Impact domain creates impact for children and young people. With highly skilled and experienced staff working across England and Wales, we provide direct support to children, young people, parents and carers, as well as conduct research and influence Government to make changes. We also provide training for professionals. Our value driven team change the lives of children in this country for the better — and with your help and expertise, tomorrow we can support even more.

About the role:

Your role will be to support refugee, asylum-seeking and migrant parents and families across the West Midlands, particularly those with No Recourse to Public Funds (NRPF), by providing advocacy, information and practical support through our Helping Further Service.

We are looking for an experienced and compassionate practitioner to join our team. The successful candidate will support the delivery of our weekly Immigration Drop-In Service, helping families to navigate complex immigration, housing and welfare systems, understand their rights and entitlements, and access the support they need.

A key part of this role will be identifying immediate welfare, safeguarding and advocacy needs, providing one-to-one support, and working with partner organisations to help families reduce the risk of homelessness and destitution. You will also play a role in raising awareness and understanding of NRPF issues amongst professionals and communities.

In order to be successful in this role, you must have:

• Experience of working with refugee, asylum-seeking and migrant parents and families.
• Experience of providing advocacy, information, advice, casework or practical support to vulnerable individuals and families.
• Knowledge of No Recourse to Public Funds (NRPF) and the challenges faced by migrant families.
• A good understanding of the UK immigration and asylum system.
• Experience of working collaboratively with statutory, voluntary and community organisations.
• Strong communication and interpersonal skills, with the ability to engage sensitively with people from diverse backgrounds.
• The ability to manage a caseload, maintain accurate records and work effectively as part of a team.
• Registration with the Immigration Advice Authority (IAA) at Level 1 (Advice and Assistance), or a willingness to work towards this.
• Experience of supporting families with immigration and NRPF-related issues.
• The ability to speak a community language.

Closing date: Midnight on Sunday 8th November 2026.

Interview date:To be confirmed

The Children’s Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.

In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You’re welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matter.