Refuge Relief Worker ( •Female)

Leeds Women's Aid Leeds Women’s Aid is an independent charity based in Leeds, UK; Leeds; Hybrid; GBP 10,000 - 40,000; Part time

Job summary

A local charity in Leeds is looking for Relief Workers to support individuals affected by domestic violence. The role involves maintaining refuge accommodation, answering a 24-hour helpline, and responding to community needs. Candidates must have an understanding of domestic violence issues and be flexible with shifts. Comprehensive training will be provided, enhancing your skill set while making a difference in the community.

Qualifications

• An understanding of Domestic Violence & Abuse and risk and safety issues.
• The ability to deal with stressful and difficult situations.
• Values consistent with those of LWA.

Responsibilities

• Complete minimum of two shifts per month.
• Cover a minimum of one-night shift per month.
• Participate in ongoing professional development.

Skills

Understanding of Domestic Violence & Abuse

Ability to deal with stressful situations

Commitment to diversity and inclusion

Job description

£12.60 per hour (Variety of shifts).

It’s all about making a difference.

Imagine finishing your day knowing that everything you have done – and will be doing – is making a positive impact on someone’s life. This role is vital in keeping families and individuals in refuge safe and secure. You will also support people in the community as the first point of contact on our 24-hours helpline. In becoming a Relief Worker with LWA you will be joining a committed team making a real difference. Comprehensive training will be provided to prepare you for this rewarding role.

Leeds Women’s Aid (LWA) is the largest women’s charitable organisation in Leeds and provides services for victims of domestic violence and abuse, honour‑based violence, forced marriage, trafficking, stalking and harassment and is the lead agency for two consortiums, Leeds Domestic Violence Service and Women & Girls Alliance Leeds.

We are looking for Relief Workers to cover a variety of shifts, including days, nights and weekends, across our refuges and main office. The successful candidate will help maintain safe and secure refuge accommodation, answer the 24‑hours helpline, and respond to individuals and families in our services.

You will need

• An understanding of Domestic Violence & Abuse and risk and safety issues
• The ability to deal with stressful and difficult situations
• Values consistent with those of LWA and a commitment to diversity and inclusion.

Responsibilities

• Complete minimum of two shifts per month
• Cover a minimum of one‑night shift per month, with preferences considered
• Participate in ongoing professional development, including attendance at scheduled training sessions.

The closing date for applications is9am on Thursday 27th November 2025with interviews onMonday 8th December 2025.

Successful applicants will completefour full days of structured training19th January to 22nd January 2026, 09 : 00 – 17 : 00 each day. This training will follow a series of shadowing shifts across different sites of our service.

LWA is fully committed to the principles of equality of opportunity and applications are welcome from all sections of the community.

LWA is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff to share this commitment. An enhanced DBS disclosure will be required before taking up this position.

Posts are open to women only (Exempt under the Equality Act 2010 Schedule 9, Part 1)

For further information and to apply please download a pack from our website :

https : / / leedswomensaid.co.uk / join-our-team /

Please send completed applications which should include your covering letter, CV and completed application form to : [e-mail]