Referrals Officer - Administration

Polaris Community; Nottingham; On-site; GBP 23,000; Full time

Job summary

A fostering services provider in Nottingham is looking for a Referrals Officer to manage referrals from Local Authorities. You will work collaboratively to match young people with fostering families and maintain professional relationships. Ideal candidates should have administration experience and strong organizational skills. This is a full-time and office-based position offering a supportive environment with comprehensive training.

Benefits

30 days' Annual Leave

Company Pension

Life Assurance x 2

Employee Discount Scheme

Medical Cash Plan

On-Site Free Parking

Qualifications

• Beneficial to have administration experience or working within children's services.
• Ability to follow regulatory policies and processes.
• Excellent organizational and administration skills.

Responsibilities

• Oversee, process, and action referrals from Local Authorities.
• Collaborate with team members to match young people with Fostering Families.
• Develop positive relationships with colleagues and Foster Families.

Job description

Full Time – Permanent

Salary: £22,624.58 per annum

Location:Office Based – Nottingham

Benefits:30 days' Annual Leave + Bank Holidays, Company Pension, Life Assurance x 2, Employee Discount Scheme, Medical Cash Plan & On-Site Free Parking

About Us

Fostering People are an innovative and developing provider with an outstanding inspection rating. We have a reputation for providing exceptional support to our children, Foster Parents and to our dedicated and passionate staff team.

Established in 2000, our reputation and positive approach has enabled us to achieve growth in the fostering sector. Today we are present in even more communities: Scotland, the North East, North West, West Midlands, East of England and Yorkshire. In these places, the excellence of our work means we are the preferred choice of partner for many Local Authorities, who trust us to provide a high quality and caring local service. Just as importantly, so do our Foster Parents in these communities.

We have received 4 consecutive Outstanding Inspections from Ofsted, the most recent in 2024.

We are looking to recruit a Referrals Officer to join our enthusiastic Referrals Team based in our Head Office in Nottingham.

As a Referrals Officer you will oversee, process and action referrals received from Local Authorities. You will work collaboratively with the Referrals Manager and Officers, Social Workers, Team Managers and Senior Management Team to carefully match young people with our Fostering Families according to their needs. You will be able to work effectively within a team, and also independently to make decisions using your own initiative to find creative solutions as and when needed.

The Referrals Officer role is the first point of contact between Local Authorities, Social Workers and Foster Families. You will need to be confident, responsive and professional when liaising with our customers, and be able to develop positive relationships when communicating with colleagues and our Fostering Families.

It would be beneficial to have Administration experience or experience of working within children's services or similar. You should be able to evidence your organisational and administration skills, ability to follow regulatory policies and processes, and have the ability to work well within a fast-paced environment. Full support and training will be provided.

We are a family of independent fostering agencies, all with our own individual areas of expertise, but with one shared vision. We want to give children across the country who have had a difficult start in life, the support they need to build themselves a stronger and happier future. For our Foster Parents, we provide a close network of support that becomes like a second family.

To be considered please click ‘apply’.

No agencies please.

Fostering People is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position.