Redditch: Care Co-ordinator

Caremark Ltd; Redditch; On-site; GBP 19,000 - 22,000; Full time

Job summary

A care services provider in Redditch is seeking a Care Co‑ordinator to manage incoming enquiries, oversee recruitment processes, and handle documentation for Care Workers. Candidates must be eligible to work in the UK, possess a valid UK driving licence, and own a vehicle. This full-time position offers a salary ranging from £19,000 to £22,000.

Qualifications

• Eligibility to work in the UK.
• Own a vehicle and possess a valid UK driving licence.

Responsibilities

• Answering all incoming telephone enquiries.
• Implementing thorough recruitment and vetting procedures.
• Processing new customer referrals.
• Preparing appropriate documentation for Field Care Supervisors.
• Allocating Care & Support Workers to customer visits.
• Administering Individual Care & Support Agreements.
• Maintaining customer and Care & Support Worker files.
• Keeping computer systems updated.
• Ensuring documentation and records are current.
• Collaborating with the Field Care Supervisor.
• Ensuring compliance with office systems and procedures.
• Assisting with wages and invoice processing.
• Producing reports and management information.

Job description

Care Co‑ordinator

Location: Redditch
Salary: £19,000 to £22,000
Hours: Full Time

Primary Responsibilities

• Answering all incoming telephone enquiries.
• Implementation of thorough recruitment and vetting procedures of all Care & Support Workers.
• Processing new customer referrals.
• Preparing appropriate documentation for Field Care Supervisors.
• Permanent allocation of Care & Support Workers to all customer visits and ensuring all visits are always covered.
• Administration of all Individual Care & Support Agreements.
• Maintaining customer and Care & Support Worker office files and ensuring that they are always up to date.
• Maintaining computer systems up to date at all times.
• Ensuring all customer and Care & Support Worker documentation and electronic records are kept up to date at all times.
• Ensuring all other records are kept up to date.
• To work closely with the Field Care Supervisor.
• To ensure compliance with all office systems and procedures.
• Assistance with wages and invoice processing.
• Production of reports and management information as required.

Application

Please complete the online form to apply.

We can only accept applications from candidates who already have the eligibility to work in the UK.

We can only accept applications from candidates who own their own vehicle and have a valid UK driving licence.