Recycling Operative

OCS; Manchester; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

OCS UK & Ireland is seeking a front-line facilities operative to deliver high standards of cleaning and customer service within a busy shopping centre in Manchester. The role follows a 3-week rolling roster with weekend work and varied early/late shifts.

You will be responsible for maintaining safe environments, supporting waste disposal, wearing PPE and adhering to IMPACT cleaning training while delivering excellent service to shoppers and colleagues alike.

Qualifications

• Demonstrable retail experience with track record of innovation.
• Supervision of operational teams and development.
• Experience in a fast-paced, customer-focused environment.

Responsibilities

• Provide excellent customer service and assist shoppers.
• Keep shopping centre areas clean and back-of-house spaces hazard-free.
• Ensure safety and waste disposal following procedures.
• Complete pre-use inspections of equipment and log results.
• Adhere to health and safety standards and company procedures.

Skills

Retail experience

Customer focus

Supervision of teams

Job description

About The Role:

Working Pattern: 3 week rolling roster - working 1 weekend out of 3, shifts 07:00-16:00, 10:00 & 13:00-22:00

Main Duties & Responsibilities of the Role

• To foremost provide excellent customer service including meet and greet whilst assisting shoppers within the Shopping centre.
• To keep clean all areas of the Shopping Centre/Arndale Tower free from hazards; along with completing any detail clean that may be required.
• Ensuring all hazards are removed from the back of house areas following the correct procedures and disposal of waste in the correct waste stream
• Ensure the safety of yourself. colleagues and shoppers at all times following the training provided and ensuring that any further training requirements are
• Completing all tasks following the IMPACT cleaning training provided ensuring the safe method of working practice is adopted at all times.
• Ensure the correct Personal Protective Equipment is correctly worn at all times. In addition all company uniform is worn at all times to portray the correct company image
• Responsible for maintaining all working environments in a safe and effective manner. Removing any hazards as applicable with reporting any defects to the helpdesk
• Ensure work is carried out to the highest standards of health and safety with regards to themselves and that of others by following the company procedures at all times
• Ensure compliance with the waste streams on site; using the correct compactor/baler to dispose of the waste
• Ensure compliance with the service road 5mph speed limit when driving the FLT or P250. Must be willing to attend training course to drive the P250 Tow tractor with Trailer and FLT
• To complete any other reasonable request by your supervisor or line manager as requested.
• All pre-use inspections of equipment to be completed ensuring the inspection is recorded on the inspection log sheets; baler/compactor/P250/FLT this list is not exhaustive.
• To complete cleaning duties in the back of house department ensuring all corridors are clean and clear. All bin rooms to be cleaned as required upon each inspection of a bin room any hazards to be cleaned efficiently and effectively.
• Undertake any necessary training as required or instructed by line manager.

Experience

• Demonstrable experience within the retail industry, with a track record for innovation and success
• Significant experience within your chosen service stream
• Proven experience with supervision of operational teams and developing
• Experienced in a fast paced work environment
• Experienced in customer focussed environment

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.