Recruitment and Administration Manager

Britbet; Sefton; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A dynamic betting services company in Sefton is seeking a Recruitment and Administration Manager. This role involves leading a team, managing recruitment processes, and overseeing daily operations to ensure smooth business functions. Strong leadership and people management experience is essential. The company offers a competitive salary and various benefits, including private medical insurance and a supportive work culture.

Benefits

Competitive Salary

Company pension

Private medical insurance

Life insurance

Cycle to work scheme

Free on-site parking

Referral programme

Qualifications

• Proven experience leading recruitment and/or administrative teams.
• Strong people management skills with experience in performance management and coaching.
• Excellent communication and stakeholder management abilities.

Responsibilities

• Lead, motivate, and develop a team of four, including recruitment and administration staff.
• Manage the end-to-end recruitment process and agency relationships.
• Oversee the day-to-day administration of the Liverpool head office.

Skills

Leadership

People management

Communication

Stakeholder management

Microsoft Office proficiency

Tools

Talent Funnel

Job description

Location: Liverpool (office-based, with potential hybrid opportunities negotiable)

Salary: Competitive

Contract: Full-time, Permanent

About Britbet

Britbet is dedicated to delivering exceptional race-day experiences through innovative betting services and strong partnerships across UK racecourses. We’re a fast-moving, collaborative business where every team member plays a part in driving operational excellence and customer satisfaction.

The Role

As our Recruitment and Administration Manager, you will play a key role in shaping how we attract, hire, and retain talent while ensuring smooth day‑to‑day business operations.

You’ll manage a team of four (recruitment and administration staff), oversee recruitment processes across multiple locations, and work closely with Operations, HR, and Finance to provide efficient, people-focused support.

This is an ideal role for a confident leader who thrives on variety and enjoys balancing strategic oversight with hands‑on delivery.

Key Responsibilities

Leadership and Team Management

• Lead, motivate, and develop a team of four, including recruitment and administration staff.
• Manage workload allocation, performance reviews, and professional development.
• Foster a culture of accountability, collaboration, and continuous improvement.

Recruitment and Talent Acquisition

• Partner with the Operations and HR teams to understand staffing needs across all areas.
• Manage the end‑to‑end recruitment process — from job posting and candidate screening to offer management and onboarding.
• Manage relationships with agencies, job boards, and recruitment platforms (e.g., Talent Funnel, Indeed).
• Monitor recruitment metrics such as time‑to‑hire, cost‑per‑hire, and staff retention; prepare quarterly reports for Finance and Operations Directors.
• Monitoring efficiencies within the recruitment admin to ensure a smooth candidate journey: Time taken to hire, onboarding, right to work documentation, contracts, etc.
• Ensure all hiring practices comply with right‑to‑work and data protection regulations.

Business Administration and Operations Support

• Oversee the day‑to‑day administration of the Liverpool head office, including office supplies, health & safety, and facilities management.
• Manage supplier and hotel contracts for centralised staffing support and travel bookings.
• Supervise cash collection and delivery coordination with G4S and ensure accurate reporting.
• Lead on customer correspondence, complaints, and follow‑up processes.
• Manage uniform stock, purchase orders, and management of voucher orders.
• Supervise the staff accreditation process is delivered to requirements and the relevant deadlines.
• Managing the arrangements of payment of winnings for customers who did not claim at the racecourse.
• Ensuring thorough investigations are carried out for lost ticket claims and duplicate card queries.

What We’re Looking For

Essential skills & Experience

• Proven experience leading recruitment and/or administrative teams.
• Strong people management skills with experience in performance management and coaching.
• Excellent communication and stakeholder management abilities.
• Proficient in Microsoft Office (Excel, Outlook, Word).

Desirable skills

• Experience using Talent Funnel or similar application tracking system (ATS).
• Background in hospitality, leisure or event based recruitment.

Why Join britbet

• Competitive Salary
• Company pension
• Private medical insurance
• Life insurance
• Cycle to work scheme
• Free on‑site parking
• Referral programme
• A supportive, down‑to‑earth culture where your contribution truly matters