Recruitment Advisor

Hoople Group; Hereford; Hybrid; GBP 23,000 - 25,000; Full time

Job summary

A public service support organization is seeking a Recruitment and DBS Advisor to ensure seamless pre-employment checks and create a positive recruitment experience. Responsibilities include conducting identity checks, issuing contracts, and managing HR records. The ideal candidate has strong organizational skills and a passion for customer service. This role offers hybrid working and comprehensive benefits including 26 days of annual leave and a pension scheme.

Benefits

26 days annual leave

Pension scheme

Flexible benefits scheme

Cycle to work scheme

Healthcare plans

Qualifications

• Experience in recruitment or HR support preferred.
• Ability to manage multiple priorities in a fast-paced environment.
• Commitment to delivering outstanding customer service.

Responsibilities

• Conduct pre-employment checks including health checks and references.
• Issue contracts of employment and create HR records.
• Ensure compliance with recruitment legislation and best practices.

Skills

Organisational skills

Attention to detail

Customer service orientation

Confidence in working across multiple systems

Job description

Job Title

Recruitment and DBS Advisor

Details

Hours: 37 per week
Location: Hereford (Hybrid)
Salary: Hoople Band £23,826 - £24,711 per annum
Contract: Fixed Term 12 months Maternity cover (to commence end Nov/beginning Dec 2025)
Closing Date: 19 October 2025
Interview Date: 24 October 2025

Overview

Join Our Team as a Recruitment & DBS Advisor!

Are you organised and people-focused? Someone who enjoys making things run smoothly behind the scenes? We’re looking for someone like you to deliver a first-class Recruitment and DBS (Disclosure and Barring Service) support for our customers.

What you'll do

In this vital role, you’ll handle the full range of pre-employment checks — from conducting identity checks, references and health checks to issuing contracts of employment and creating HR records. You’ll make sure every detail is accurate, compliant with legislation, and aligned with best practice.

You’ll also play a key part in providing a smooth, positive recruitment experience for managers, employees, and candidates alike. Your friendly approach, attention to detail, and ability to manage multiple priorities will help keep everything on track.

Requirements

What you'll Bring

• A collaborative team spirit and strong organisational skills
• Excellent attention to detail and accuracy
• Confidence working across multiple systems
• A passion for delivering outstanding customer service

If you thrive in a fast-paced environment and love helping people start their new roles with ease, we’d love to hear from you!

Benefits

Hoople offers 26 days annual leave plus Bank Holidays rising to 31 days after 5 years’ service, and an Aviva salary sacrifice pension scheme. We also provide a flexible benefits scheme offering a range of benefits and discounts across retailers, the option to buy or sell annual leave, cycle to work scheme and healthcare plans.

Flexible Working & Equal Opportunity

We welcome applicants regardless of personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.

Interview Eligibility

The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:

• Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme
• Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant
• Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care

Please refer to the Job Description and Person Specification for more details of this role.

PLEASE NOTE: Applicants must apply online for this vacancy.

About You & About Us

About Us

Our vision: To provide excellent business support services to the public sector and those who work with them.

Our mission: Creating and building trusted and sustainable relationships in order to deliver business critical services for our key customers.

Our values:

• Passion for improvement - Continuous improvement to develop more effective ways of delivering services for our customers
• Customer focus - Satisfying our customers and helping them to support themselves
• Professional integrity - Bringing the best of our shared technical expertise and professional values to our work
• Mutual support - Whether one-to-one or in teams, we encourage and support each other to strive for excellent performance in all that we do
• Ambition - Our staff are committed to the success of our company in delivering effective services to organisations, communities and individuals