Recovery Worker (Community Drug and Alcohol Service(Ref:0080ZB)

NHS; Truro; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider is seeking a compassionate Recovery Worker in Truro. This role involves supporting clients in their recovery from substance misuse, creating treatment plans, and managing an active caseload. Essential qualifications include ONC/NVQ level 3 and experience in relevant settings. Benefits include 28 days of leave, flexible working opportunities, and a refer-a-friend scheme. Salary ranges from £25,000 to £30,000 per annum.

Benefits

28 days annual leave

Extra day off for birthday

Enhanced parental leave

Paid volunteer leave

Pension scheme access

Discount card access

Flexible working opportunities

Referral bonus

Qualifications

• Experience in health, social care, or criminal justice settings.
• Demonstrable experience with substance misuse issues.
• Ability to handle pressure and prioritize tasks.

Responsibilities

• Support clients in identifying goals and treatment plans.
• Manage an active caseload and ensure respect and dignity.
• Work collaboratively with other services.

Skills

Compassionate and motivated individual

Effective communication skills

Organisational skills

Ability to build relationships

Team collaboration

Education

ONC/NVQ level 3 or willingness to achieve

Job description

Recovery Worker (Community Drug and Alcohol Service (Ref: 0080ZB))

Join our team as a Recovery Worker in Truro. Applications must include a CV and a cover letter explaining why you should be considered for this role. Applications will not be accepted without a cover letter.

Salary starts at £25,000 per annum and will rise each year in line with our pay progression salary bands, to £30,000 per annum. The closing date for applications is 31st December 2025; this advert may close early should sufficient applications be received.

Main duties of the job

We are part of a large integrated drug and alcohol service working with some of Cornwall's most excluded and disadvantaged people. Successful candidates will work as part of the adult community team, alongside in-house services which include outreach, hospital, clinical, criminal justice and a residential rehabilitation facility.

About the role

Our Recovery Workers play a vital role in supporting clients to identify their goals, ambitions, and passions. You'll work with them to create the best treatment plan for their needs and guide them on their path to recovery. This is a frontline role at WithYou, where you will provide continuity of care through effective partnership working, care coordination, key work responsibilities, and intervention delivery. You will manage an active caseload, connecting quickly with clients and ensuring they’re always treated with respect and dignity.

About Us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are – a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them.

Essential skills

• Compassionate and motivated individual with an exceptional ability to build meaningful relationships.
• Demonstrable experience working within health, social care, criminal justice or other specialist settings, or a clear motivation for wanting to work in the drug and alcohol sector.
• Successful track record of providing efficient and reliable customer service.
• Highly organised, excellent communication skills and ability to manage time effectively.
• Works collaboratively as part of a team to maintain a high‑quality service.
• Passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.

Requirements

• Have attained ONC/NVQ level 3 or be willing to achieve this within 12 months.
• Have demonstrable experience of working or volunteering in health, social care, criminal justice or other specialist setting.
• Successful track record of working or volunteering with people who have experienced substance misuse issues.
• Have a driving licence with access to a vehicle; you will need to ensure business use is added to your insurance policy.
• Have the ability to build and maintain effective relationships with clients and colleagues alike.
• Be able to work effectively in a team, supporting others when needed.
• Be resilient under pressure and able to prioritise your work.
• Have good oral and written communication skills.
• Be IT competent.
• Able to be flexible with your working hours on occasion.
• Be happy to support other With You locations when required.
• Required to work occasional Saturdays.

Benefits

• 28 days annual leave, plus bank holidays.
• An extra day off for your birthday or a special occasion of your choice.
• Enhanced maternity, paternity and adoption leave.
• 2 days paid volunteer leave per year.
• Auto‑enrolment into We Are With You’s pension scheme.
• Access to a Blue Light Card – giving you great savings on big high‑street and online brands.
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing.
• Refer a Friend scheme – you can earn a £500 bonus for any successful referral who completes their 6‑month probation period.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission will be made to the Disclosure and Barring Service to check for any previous criminal convictions.