Recovery Worker

Turning Point; Stevenage; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

31 days paid holiday

Total reward package

Job summary

Turning Point is seeking a Senior Recovery Worker to support and supervise staff delivering community-based mental health support. You will engage with individuals with complex needs, coordinate care plans and ensure safeguarding best practices are followed.

The role involves home visits, flexible hours, and driving to client locations across Hertfordshire. You will lead a small team, provide regular line management and contribute to recruitment and staff development while maintaining a

Qualifications

• Experience supervising staff and managing a team.
• Strong risk assessment and safeguarding knowledge.
• Experience with person-centred approaches in mental health.

Responsibilities

• Carry out service user assessments and support triage processes.
• Line manage staff and provide regular supervision.
• Support recruitment and staff development within the service.
• Maintain small caseload, develop and review support plans and risk management.
• Demonstrate effective communication and flexible approach in a changing environment.

Skills

Staff supervision

Line management

Risk assessment

Person-centred support

Communication

Driving licence

Education

NVQ in Health & Social Care

Willingness to study/achieve NVQ

Job description

An exciting opportunity has arisen to join our Turning Point Complex Needs Team as a Senior Recovery Worker.

This role requires someone passionate about supporting and supervising staff, promoting mental wellbeing. We require someone who is energetic and enthusiastic about engaging with individuals who may need our service.

At Turning Point, we support people across England with mental health issues. As a Senior Recovery Worker, you'll make a real difference to their lives as you introduce them to the personal, flexible and realistic support they need to improve the quality of their lives in their communities. Passionate about people, you'll enjoy the scope and support to enhance your own life and career too as you gain the experience, training and education you need to progress in your career with us.

Hertfordshire Complex Needs Service offer short term, free and flexible service and work in partnership with specialist housing teams and health and wellbeing services to Hertfordshire residents. We provide support to individuals who are 18 years old and over who have diagnosed or self-reporting mental health needs as well as co‑occurring health, wellbeing & social issues.

We visit people in their own homes or meet at community locations across the area and working together we design a support package with goals that evolve with people's changing needs and wishes. We offer high quality support to help people take control, improve the quality of their lives and face the future with confidence. No matter how complex a person's needs, whether they've tried support services or not in the past, we can provide person‑centred support that helps individuals decrease isolation, increase independence, learn new skills, integrate into the community and make the most of every new opportunity.

The service operates on a rota basis - typical working hours for this role are Monday to Friday 9am - 5pm / 8am-4pm / 10am-6pm.

Having a driving licence and access to a car is essential.

Role Responsibility

• Join our team and you will be responsible for carrying out service user assessments and supporting the management of the Triage process, ensuring health & safety is upheld and positive outcomes are delivered.
• You will line manage staff where you will provide timely and structured supervisions, ensuring that a recovery focused approach is embedded within the service.
• You will support the recruitment and development of staff within the service.
• Alongside this you would have a small caseload of service users who are experiencing a complex health and social issues, offering 1:1 support; develop and regularly review support plans, risk management, identifying causes, positive solutions and building coping strategies and be an advocate on behalf of service users.
• In a role where no two days are the same your ability to work individually and as part of team to prioritise your workload, as well as having excellent communication skills, a flexible approach and a positive attitude in a changeable environment will be key., You'll need previous relevant experience of supervising staff and demonstrate good line management practice.
• You will be able to demonstrate experience & knowledge of risk assessment and management.
• You will have experience working with vulnerable individuals using person centred approach in a mental health setting. You will be able to demonstrate a good understanding of the complex needs of clients in crisis and management of safeguarding incidents.
• Ideally, you will have an NVQ in Health & Social Care or the willingness to work towards one.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

• We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package.
• You will get 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost.