Recovery Worker

Turning Point; London Borough of Hackney; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays

Additional holidays purchase

Job summary

Turning Point is expanding its drug & alcohol services in Hackney, offering roles supporting individuals involved with the criminal justice system. You will manage a caseload, build trusting relationships and coordinate with clinical staff to ensure continuity of care and safe pathways back to community services.

We value non-judgemental, hardworking individuals and provide a structured learning journey with clear career pathways to help you progress into leadership or specialist roles within

Qualifications

• Experience working with vulnerable adults or in health and social care.
• Ability to build safe, non-judgemental relationships with service users.
• Understanding of substance use and criminal justice challenges and pathways.

Responsibilities

• Carry a caseload of service users and support treatment goals.
• Conduct risk assessments and coordinate with clinical staff.
• Maintain regular contact, provide psycho-social support, and liaise with partner agencies (prisons, probation, courts, housing, social services).
• Support transition from prisons to community-based services and ensure continuity of care.

Job description

Job Introduction

Do you want to help build a brighter future for communities and individuals in Hackney doing a highly rewarding job. Turning Point’s drug & alcohol services are currently expanding during a very exciting time in the sector with new funding and investment. We have a range of roles for people passionate about supporting others to make change.

This will be working predominantly with a specific cohort of clients who are involved in the criminal justice system. This will include supporting clients in their transition to community-based substance services from prisons, ensuring a smooth continuity of care, as well as holding a caseload of clients who are on probation and subject to community treatment requirements. There will be safeguarding and clinical risks that need to be effectively mitigated, and the worker will play a key role in identifying the correct pathways that we offer in City & Hackney. We are looking for a non-judgemental, friendly and hardworking individual that can build safe and trusting relationships with Vulnerable Adults in a fast-paced sector.

You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.

Whether you are looking to progress into a management and leadership role or to be a specialist in your field as an Advanced Substance Use Practitioner at Turning point we will support and encourage you on your career journey.

Role Responsibility

• Comprehensive, person-centred, individualised and based on clear assessments of clients’ needs and circumstances.
• Reflect the structure and aims of SM's Models of Psychosocial Interventions.
• Reflect the involvement of individuals and their family/advocates.
• Supported by accurate, person-centred and individualised risk assessments.
• Help to ensure the delivery of excellent person-centred interventions with individuals for whom we provide support.

Recovery workers act as ‘key workers’ to a caseload of service users, supporting them to decide their goals around treatment and develop plans to achieve these. The role includes maintaining regular contact with your clients, offering advice, information and psycho-social interventions as well as providing assessments, risk management planning and working closely with our clinical staff around prescribing needs. Recovery workers will have frequent professional liaison with partner agencies such as, but not limited to, prisons, probation, courts, police, neighbouring substance use service, housing, social services, and medical professionals (hospitals / CMHT / GPs).

No day is the same in this role but an ability to communicate effectively with a range or service users and colleagues, an ability to manage different tasks and a commitment to Turning Point values are essential. You may have lived experience of substance use/mental health/homelessness (self or a significant other), come with experience supporting people in health and social care or just have a keen interest in supporting this group; if your values are right, we have a role for everyone.

The Ideal Candidate

You’ll have an understanding of both substance use and the criminal justice system and the challenges and opportunities for individuals on a recovery journey. However, we also recognise that many people have transferrable skills from other backgrounds such as criminal justice, mental health, housing or other health and social care provision. The roles are varied, so flexibility, an ability to work dynamically on a one to one and group basis and knowledge of relapse and other barriers to recovery will be vital but we can help to shape these skills where needed. We also look for candidates with excellent communication skills and who share our values as an organisation. We value individuals with lived experience but also those who are just interested in this line of work; our Trainee Recovery Worker program enables individuals without all relevant experience to gain an entry level position within the organisation before moving on to other roles.

We value individual creativity and initiative and, whatever your role, you will be fully involved in identifying opportunities to improve the quality of our services and the service user experience. Your ideas will be listened to and your suggestions implemented wherever possible. You will be supported in your role by extensive training to help develop your skills. Our learning culture encourages everyone to stay on top of the latest developments in their field and helps drive service improvement.

Interviews will be held on 19/10/2026.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

25 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees.