Recovery Worker

Social Interest Group; Greater London; On-site; GBP 22,000 - 27,000; Full time

Job summary

A non-profit support organization in West Ealing seeks a compassionate Recovery Worker to provide tailored support for individuals facing homelessness and mental health challenges. The role includes ensuring resident safety, empowering them, and planning community activities. Ideal candidates will have experience with complex needs and possess strong communication skills. Competitive salary and benefits include generous leave, pension contributions, and training opportunities.

Benefits

25 days annual leave

Employer Pension Contribution

Access to discounted event tickets

Employee Assistance Programme

Cycle-to-work scheme

Qualifications

• Genuine passion for helping people.
• Ability to work with individuals from diverse backgrounds.
• Intermediate IT skills.

Responsibilities

• Ensure the safety and wellbeing of residents.
• Empower residents to meet personal goals.
• Plan activities for community engagement.

Skills

Empathy

Communication skills

Experience with complex needs

Flexibility

Tools

Microsoft Office

Job description

Recovery Worker

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Job Title

Recovery Worker

Location

West Ealing – Unfortunately there is no step free access available on this site.

Salary

£27,000

Shift Pattern

37.5 hours per week on a rolling rota between Monday to Friday from 10:00–18:00 consisting of 8‑hour shifts, 5 days per week. You may be required to work outside these hours as per service requirements such as bank holidays and evenings.

About the Role

We are seeking a dedicated and compassionate Recovery Worker to join our team based in West Ealing. We support adults experiencing homelessness, isolation, mental health challenges and addiction. We provide support and appropriate interventions that will enable successful resettlements, and deliver to achieve safer, integrated communities for our stakeholders. The service has two 24/7 multi‑bed premises which provide supported housing for individuals facing addiction and homelessness.

In this role, you will work closely with our residents to provide tailored person‑centred support to enable them to feel empowered to overcome personal challenges, and achieve their desired goals. You will support them with re‑integrating into the community through tailored support plans, interventions, and working closely with our stakeholders.

Key Responsibilities

• Ensuring the safety and wellbeing of residents and participants at all times
• Focusing on empowering our residents to take control over their lives and meet their personal goals
• Planning activities to engage residents with other people, communities, and opportunities
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one‑to‑one sessions, group sessions, in and out of service activities, and general wellbeing check‑ins
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service

About You

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives! We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

• Experience of working with people of complex backgrounds and / or a good understanding of the sector, particularly around multiple and complex needs and homelessness
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach‑based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements / key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle‑to‑work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not‑for‑profit organisation providing thousands of people with good‑quality support and care in residential, drop‑in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma‑informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future : Theory of Change further details can be found on our website here : Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.