Recovery Driver - Newcastle - Forecasted Volume

The Automobile Association; Newcastle upon Tyne; On-site; GBP 30,000 - 41,000; Full time

Job summary

A leading roadside recovery service in Newcastle is seeking a Recovery Driver. In this role, you'll assist customers by transporting vehicles and providing exceptional service in all conditions. Candidates should have a category C (HGV 2) driving license and a passion for helping others. Benefits include a competitive salary and various discounts. If you're ready to make a difference in people's lives, apply today.

Benefits

Free breakdown cover

Pension contributions up to 7%

Discounts on AA products

Employee assistance programme

Qualifications

• Live within 25 miles of the depot.
• Comfortable adapting to new technology.
• Willing to work flexible shifts including weekends.

Responsibilities

• Load vehicles onto your truck and transport them for repairs.
• Communicate effectively with customers to reassure them.
• Work independently and as part of a team.

Skills

Customer service

Problem-solving

Communication

Adaptability

Education

Full driving category C licence (HGV 2)

Driver CPC qualification

Job description

Recovery Driver - Newcastle - Forecasted Volume

Location: Newcastle upon Tyne, Tyne and Wear, UK, NE1 7

Company Description: Push for Better. Join The AA. As our Roadside Recovery Driver, you'll go the extra mile for our customers. Anything can happen whilst driving, but it's OK we are the AA! We get everyone back on the road safely and get their day moving again.

On Target Earnings: £41,000 for a CE licence, and £35,000 for a C licence

Salary: Guaranteed minimum c. £33,862 for CE (HGV 1) license, £30,490 for C (HGV 2) license

Depot Postcode: NE11 9JL

Shifts: Rolling Rosta, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins (Inc. 45 min break). End of shift flexibility is required meaning you may work up to 12 hours in a shift inc. break.

• Bring your best self and we provide the rest, including full Uniform, Boots, and the best available equipment!
• Free breakdown cover from day one
• Equivalent of 23 days holidays (increases with service)
• Up to 7% company pension contribution
• Join a famous brand that our customers love, with industry leading training
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

This is the job: You'll be the friendly face of the UK's largest motoring organisation. To our customers, you're the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You'll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.

What will I be doing?

• A communicator: Great with your customers, the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
• A self‑starter: Content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
• A fixer/problem solver: Someone who thrives in all situations, reveling in utilising expertise to solve a variety of issues.

What do I need?

• Live within 25 miles OR 1 hour's travel from the depot – postcode included in advert.
• A full driving category C driving licence (HGV 2). Ideally you’ll hold the CE (HGV 1) licence too, although this isn't essential as we can help.
• Driver CPC (certificate of professional competence) qualification, and a digital driver/tachograph card.
• Comfortable adapting to new technology – training will be provided.
• Happy working shifts, which include evenings, nights, weekends and Bank Holidays.

As a valued team member, you'll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you're looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you're looking for.

Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.

You'll also have access to a range of benefits such as:

• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance

You can apply today by filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre‑employment checks including drug and alcohol checks, work references, credit and criminal record checks.

Ready for anything? Apply Today