Recovery Coordinator - Intensive Support Team

Change Grow Live; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recovery support organization in Birmingham is seeking a Recovery Coordinator to provide holistic support to individuals recovering from substance use. You will work closely with a dedicated team to implement tailored interventions, advocate for service users, and collaborate with community resources. The ideal candidate will possess strong communication skills, a proactive working style, and knowledge of mental health interventions. Join us in making a difference in the lives of those we support.

Benefits

Wellness hour each week

Contributory pension scheme

Discounts for shopping and entertainment

Supportive team environment

Extensive training and career development

Refer a Friend Scheme

Qualifications

• Experience in delivering interventions for service users affected by opiate use.
• Strong understanding of information governance processes.
• Ability to advocate for service users effectively.

Responsibilities

• Support service users throughout their recovery journey.
• Implement tailored interventions to reduce harm from opiate use.
• Collaborate with community resources to enhance support.

Skills

Communication skills

Time management

Knowledge of mental health interventions

Interpersonal skills

Proactive work style

Job description

As a Recovery Coordinator, you will take a holistic approach in supporting people in their recovery from substance use. As part of the Intensive Support Team, your job will be to work with people to identify how we can support them better, and what we can do to create 'equity' in accessing support. The Project is a multi‑agency approach which aligns with Birmingham's Vision and Strategy for Adult Social Care, prioritising prevention, early intervention, and long‑term wellbeing.

• Full‑time hours at Change Grow Live are 37.5 hours per week; for part‑time roles salary and payments are pro‑rata based on contracted hours.
• As a Recovery Coordinator with Change Grow Live, you will be at the heart of a dedicated Intensive Support Team, working alongside Trident and St Basils to provide wrap‑around support to individuals with multiple and complex needs, including substance misuse, mental health challenges, housing instability, and social isolation.

About the Role

• Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.
• Implement tailored interventions aimed at reducing harm caused by opiate use, either through group sessions or one‑on‑one engagement.
• Ensure service users receive a comprehensive, recovery‑focused detoxification plan, including pre‑detox preparation and post‑care support.
• Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.
• Advocate for the involvement of family members, service users, and the community.
• Serve as a voice for service users in accessing partnership services.
• Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose‑driven lives. This includes promoting recovery, resilience, peer support, and self‑determination.
• Possess knowledge and experience in delivering interventions for service users affected by opiate use.
• Excel in both verbal and written communication, with proficient IT skills.
• Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.
• Hold a strong understanding of mental health interventions, services, and best practices.
• Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.
• Exhibit the ability to navigate change effectively, always prioritising the needs of service users.
• Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.
• Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.

At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options.

Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest.

Benefits

• A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.
• Participation in a contributory pension scheme.
• A wide range of benefits, including discounts for shopping, cinema, holidays, and more.
• A warm and supportive team environment.
• Extensive training, career development, and progression opportunities.
• Refer a Friend Scheme.