Recovery Coordinator

Change Grow Live; Wisbech; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave

Wellness hour

Pension scheme

Discounts

Training & progression

Refer-a-Friend

Job summary

Change Grow Live is seeking a Recovery Coordinator in Wisbech to engage with service users, assess needs, and help access the right interventions. The role focuses on building trusted relationships and gradually guiding conversations toward recovery options and housing stability, with support within the CGL Wisbech Team.

You will work to understand individual circumstances, time management, and liaise with agencies to ensure a safe, non-judgemental approach. DBS checks apply.

Qualifications

• Strong understanding of substance misuse issues and experience in a similar field.
• Excellent verbal and written communication; good IT skills.
• Proactive with good time management and prioritising abilities.
• Knowledge of mental health interventions and good practice.
• Ability to work with a wide range of professionals and stakeholders.
• Ability to manage change prioritising service-users needs.
• Commitment to information governance and safeguarding.

Responsibilities

• Build trust and engagement with service users who may have difficulty accessing support.
• Develop relationships, understand circumstances, and provide non-judgemental support.
• Introduce conversations around alcohol and substance use when appropriate.
• Discuss health, wellbeing, housing stability, and safety planning.
• Support recovery options and access to specialist services when ready.

Skills

Substance misuse understanding

Excellent communication

Time management

Team player

IT skills

Tools

IT skills

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are Be open, be compassionate and be bold and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

With this role you’ll be working as part of the CGL Wisbech Team based at the Ferry Project in Wisbech.The team supports people with their or their loved ones’ drug and alcohol issues.

Where: Wishbech

Hours: 16 hours a week

Contract Type: 26 Month Fixed Term Contract

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

The primary focus of this role is not immediate treatment or recovery interventions but rather building trust and engagement with individuals who may have historically struggled to access or sustain support, the worker would spend time developing relationships, understanding the individual's circumstances and behaviours, and providing consistent, non-judgemental support.

As trust develops, the worker would gradually introduce conversations around:

• Alcohol and substance use.
• The impact of substance use on health, wellbeing, relationships and housing stability.
• C harm reduction and safety planning.
• Coping strategies and emotional regulation.
• Motivational support and behaviour change.
• Recovery options and future aspirations.
• Access to specialist treatment and recovery services when the individual is ready (offer support to go with)

The aim is to meet people where they are, work at their pace and help them move towards healthier choices and greater stability without creating barriers to engagement the worker would become a trusted individual within the client's support network, helping bridge the gap between homelessness services and specialist substance misuse provision.

About you:

• Have a strong understanding of substance misuse issues and experience of working within a similar field
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Have a good working knowledge of mental health interventions, services, and good practice
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will give to you:

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Generous Refer-a-Friend Scheme

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

1/12/2026

Closing Date

22/11/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Jack Cleghorn | [e-mail] | 07500 343241

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.