Recovery Coordinator

Recovery Focus; North East; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

27 days annual leave

Pension scheme with 4.5% employer

Life assurance (3× annual salary)

Enhanced sick pay

Birthday leave

Cycle to Work scheme

Employee Assistance Programme

Job summary

Waythrough is a major mental health and social support charity in England. This role is based at the Centre for Change in Durham, offering person-centred support from initial assessment through to treatment and sustained recovery.

The role emphasizes collaboration with service users, families and partner agencies to reduce harms from substance use and promote independence. You will work 37 hours per week, with a Monday–Friday pattern and occasional Saturday mornings.

Qualifications

• NVQ Level 3 in Health & Social Care or equivalent, or willingness to work towards it.
• Strong communication, organisational and IT skills.
• Empathetic, non-judgemental and person-centred approach.

Responsibilities

• Manage caseload and develop, deliver and review individual recovery plans.
• Complete triage, screening and comprehensive assessments.
• Carry out risk assessments and safeguarding plans.

Skills

Communication

Organisational skills

IT skills

Empathy

Education

NVQ Level 3 Health & Social Care

Job description

## Recovery CoordinatorApply: County Durham Drug & Alcohol - Whinney Hill: Full time: Posted 5 Days Ago: JR014145**Location:** Centre for Change, 81–88 Whinney Hill, Old Elvet, Durham, DH1 3BQ **Salary:** £25,877.80 – £34,240 per annum **Hours:** 37 hours per week **Contract:** Permanent **Working Pattern:** Monday to Friday, 9am–5pm, with a rota for a late Wednesday and occasional Saturday mornings. **Essential Requirement:** A driving licence and access to a vehicle are required for this role**.***Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.***About Waythrough**Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.**Make a real difference in your community**Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.## About the Role You will manage your own caseload, providing person-centred support from initial assessment and engagement through to treatment and sustained recovery. Working closely with service users, colleagues, families and partner agencies, you will help individuals set meaningful goals, reduce the harms associated with substance use and build healthier, more independent futures. ## Key Responsibilities * Manage a caseload and develop, deliver and review individual recovery plans.* Complete triage, screening and comprehensive assessments.* Carry out risk assessments, safeguarding plans and ongoing case management.* Deliver one-to-one and group-based psychosocial interventions.* Support harm reduction activities, including drug screening and blood-borne virus (BBV) testing.* Work collaboratively with partner agencies to coordinate effective support.* Connect individuals with treatment services, community resources and peer support.* Maintain accurate case records and produce clear written and verbal reports.* Work as part of a multidisciplinary team to achieve positive outcomes for individuals and their families. ## About You We are looking for someone who is empathetic, organised and committed to supporting people to make lasting positive changes. You will ideally have: * An NVQ Level 3 in Health and Social Care, or equivalent, or a willingness to work towards this.* Strong communication, organisational and IT skills.* A compassionate, non-judgemental and person-centred approach.* The ability to manage a caseload and work with a range of professionals.* An understanding of recovery-focused approaches and the challenges associated with drug and alcohol use.* The confidence to work independently and collaboratively within a team.* A commitment to safeguarding, confidentiality and promoting positive outcomes.Experience in substance misuse services, recovery planning, harm reduction or delivering individual and group interventions would be advantageous. However, we are keen to hear from candidates with transferable skills who have the right attitude and a genuine desire to help others. ## Why Join Us? This is an opportunity to join a dedicated team where you can make a real difference to people's lives, support meaningful recovery and help individuals build a brighter future. If you are passionate about helping others and ready to take the next step in your career, we would love to hear from you. Apply today and become part of a team making a positive difference across County Durham. To view the full job description and person specification, please CLICK HERE**What We Offer**We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:* 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)* Pension scheme with 4.5% employer contribution, matched up to 6.5%* Life assurance (3× annual salary)* Enhanced sick pay and family-friendly pay* Birthday leave and the option to buy up to 5 extra days’ annual leave* Professional fee reimbursement for relevant qualifications* 24/7 online GP access and Employee Assistance Programme* Recognition and long service awards via our *Way to Go* and *Aspirations* portals* £500 *Recommend a Friend* bonus* Cycle to Work scheme and Credit Union membership* Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good* Free will writing service and wellbeing initiatives throughout the year**Inclusion and accessibility**Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.If you need adjustments or support to apply, please email our recruitment team: **[e-mail]**Closing Date:2026-11-01