Reconciliations Team Manager

Zurich 56 Company Ltd; Douglas; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pension

Annual bonus

Private medical insurance

Flexibility and hybrid options

Free car parking

Job summary

Zurich on the Isle of Man is seeking an experienced Reconciliations Team Manager to lead the reconciliations function, ensuring accuracy, timeliness and robust controls across the balance sheet. You will manage a high-performing team, drive process improvements and collaborate with Finance, Risk and Compliance to support audit readiness.

The role requires a proven leadership track record in financial services, strong Excel skills, and the ability to influence across multiple stakeholder groups.

Qualifications

• Proven experience leading and developing teams within a finance, reconciliation, accounting or operational environment.
• Strong understanding of balance sheet reconciliations, financial controls, audit requirements and governance frameworks.
• Minimum five years' experience within financial services, finance operations, accounting or another regulated environment.
• Experience in life and pensions, international life assurance, fund accounting or reconciliations would be advantageous.
• Demonstrated experience of driving process improvement, change initiatives and control enhancements.
• Strong analytical and problem-solving skills with the ability to resolve complex issues effectively.
• Excellent communication and stakeholder management skills.
• Strong Microsoft Excel skills and the ability to adapt to new systems and technologies.

Responsibilities

• Lead and develop the Reconciliations team, ensuring reconciliations are completed accurately, consistently and within agreed deadlines.
• Oversee the end-to-end reconciliation process, including review, sign-off, issue management and evidence retention.
• Drive the investigation, resolution and escalation of reconciling items, balance sheet breaks and control issues.
• Maintain robust supporting documentation, audit trails and accounting records in line with governance and audit requirements.
• Produce and analyse management information relating to reconciliation performance, outstanding items, risks and control exceptions.
• Build strong relationships with Finance, Operations, Risk, Compliance and other business areas to resolve issues and strengthen controls.
• Support internal and external audits by providing accurate documentation, evidence and responses to audit queries.
• Identify and implement opportunities to improve processes, increase automation and enhance operational effectiveness.
• Manage, coach and develop team members, fostering a culture of accountability, collaboration and continuous improvement.

Skills

Team leadership

Balance sheet reconciliations

Financial controls

Audit requirements

Stakeholder management

Problem solving

Excel

Adaptability to new systems

Tools

Microsoft Excel

Job description

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Reconciliations Team Manager

137055

Location: Douglas, Isle of Man

Closing date for applications: 5th October 2026

About the role:

We are seeking an experienced and people-focused leader to manage our Reconciliations team and ensure the effective delivery of balance sheet reconciliations across the business.

This role is responsible for overseeing the end-to-end reconciliation process, ensuring strong financial controls, timely resolution of reconciling items and the maintenance of accurate accounting records. You'll lead a high-performing team, build strong stakeholder relationships and drive continuous improvement initiatives that enhance efficiency, strengthen controls and support business objectives.

This is an excellent opportunity to lead a critical function, influence positive change and help maintain a strong financial control environment while developing a high-performing team.

Key responsibilities:

• Lead and develop the Reconciliations team, ensuring reconciliations are completed accurately, consistently and within agreed deadlines.
• Oversee the end-to-end reconciliation process, including review, sign-off, issue management and evidence retention.
• Drive the investigation, resolution and escalation of reconciling items, balance sheet breaks and control issues.
• Maintain robust supporting documentation, audit trails and accounting records in line with governance and audit requirements.
• Produce and analyse management information relating to reconciliation performance, outstanding items, risks and control exceptions.
• Build strong relationships with Finance, Operations, Risk, Compliance and other business areas to resolve issues and strengthen controls.
• Support internal and external audits by providing accurate documentation, evidence and responses to audit queries.
• Identify and implement opportunities to improve processes, increase automation and enhance operational effectiveness.
• Manage, coach and develop team members, fostering a culture of accountability, collaboration and continuous improvement.

Skills, knowledge & experience:

Technical skills:

• Proven experience leading and developing teams within a finance, reconciliation, accounting or operational environment.
• Strong understanding of balance sheet reconciliations, financial controls, audit requirements and governance frameworks.
• Minimum five years' experience within financial services, finance operations, accounting or another regulated environment.
• Experience in life and pensions, international life assurance, fund accounting or reconciliations would be advantageous.
• Demonstrated experience of driving process improvement, change initiatives and control enhancements.
• Strong analytical and problem-solving skills with the ability to resolve complex issues effectively.
• Excellent communication and stakeholder management skills.
• Strong Microsoft Excel skills and the ability to adapt to new systems and technologies.

What we're looking for:

• A strong leader who inspires accountability, quality and high performance.
• Passionate about developing people through coaching, mentoring and support.
• Collaborative and able to build productive relationships across the business.
• Proactive in identifying risks, opportunities and improvements.
• Able to balance strategic thinking with attention to detail and delivery.
• Organised and resilient, with the ability to manage multiple priorities and deadlines.
• Commercially aware, with a strong understanding of risk and control implications.
• Confident managing challenging situations and employee relations matters with professionalism and empathy.

Our culture:

At Zurich on the Isle of Man, our sense of community is strong and we’re particularly passionate about diversity and inclusion. We want our people to bring their whole selves to the workplace and ensure everybody is made to feel welcome, regardless of their background, race, gender or sexual identity, beliefs, or culture. We are committed to treating all our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.
We have an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm,Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.

The financials

• Competitive salary.
• 12% defined non-contributory pension scheme.
• Annual company bonus.
• Income Protection.
• Life cover - four times your salary.
• Free Car Parking, including electric car charging points.

Time away

• 28 days holiday a year plus bank holidays.
• The option to buy up to an additional 20 days or sell some of your holiday.
• Three days paid volunteering.
• Up to 16 weeks' full pay for maternity, paternity and adoption leave.

Your health is important to us

• Access to Private medical insurance.
• Virtual GP appointments.
• Free flu jab.
• Access to a wealth of support from our wellbeing partners.
• Flexible working.
• Free fruit on a Weekly basis

We're making a difference

• Creating a brighter, more sustainable future underpins all that we do here in Zurich. Our modern and sustainable office is BREEAM and SAGE Plus accredited.
• Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community actively through the IOM Staff Charity Fund.