Reconciliation Proofing Manager Vice President

00002 Citibank, N.A.; City Of London; On-site; GBP 72,000 - 110,000; Full time

Job summary

A leading financial services firm is seeking a Senior Manager for Reconciliation and Proofing in London. This role involves leading a team to ensure the accuracy of financial transactions, managing daily reconciliations, and identifying process gaps. The ideal candidate will have over 10 years of experience in financial operations, excellent analytical and team management skills, and a Bachelor’s degree. The position offers a competitive salary and comprehensive employee benefits.

Benefits

Medical, dental & vision coverage

401(k)

Paid time off packages

Qualifications

• 10 - 12 years of experience in financial operations, preferably in reconciliation or Card operations.
• Deep understanding of financial markets and instruments.
• Proven ability to manage and develop a team of professionals.

Responsibilities

• Manage the daily reconciliation process, ensuring all transactions are accurately matched.
• Support migration of reconciliation to automated tools, AI etc.
• Conduct regular team and individual meetings, providing coaching and guidance.

Skills

Financial operations management

Analytical skills

Communication skills

Team leadership

Project management

Language proficiency in Spanish

Education

Bachelor's degree

Master's degree

Job description

Summary

The Reconciliation and Proofing Senior Manager leads a team of professionals across clusters & responsible for ensuring the accuracy and completeness of financial transactions. This includes having a strong understating of Cards and Payments productsits lifecycle, managing daily reconciliation of accounts, identifying process gaps, operational risks. The role requires strong analytical skills, a deep understanding of financial markets and industry practice, and the ability to manage and develop a team of professionals. This role is critical for maintaining the integrity of financial operations and mitigating risk.

Responsibilities

Reconciliation and Risk Management

• Manage the daily reconciliation process, ensuring all transactions are accurately matched.
• Identify root cause / process gaps for aging exceptions.
• Ensure accuracy of financial reporting
• Timely escalation of exceptions
• Support migration of reconciliation to automated tools, AI etc.

Process Improvement

• Support business initiatives, new product launches and other projects.
• Ensure timely and high-quality delivery.
• Track key performance indicators (KPIs) and service level agreements (SLAs).
• Continuously seek opportunities for process improvement, service enhancements, and technology enhancements.
• Liaise with stakeholders to assess quality and identify areas for improvement.
• Resolve complex queries and provide consultative support.

Team Leadership and Development

• Manage and mentor a team of reconciliation and proofing professionals.
• Conduct regular team and individual meetings, providing coaching and guidance.
• Oversee workflow coordination and strategize to optimize team performance.
• Foster a collaborative and high-performing team environment.

Compliance and Control

• Manage compliance, control, and audit functions, including account reconciliation and cash break management.
• Ensure adherence to applicable laws, rules, and regulations.
• Promote a strong risk management culture within the team.

Qualifications

• 10 - 12 years of experience in financial operations, preferably in reconciliation or Card operations.
• Deep understanding of financial markets and instruments.
• Strong analytical and problem-solving skills.
• Proven ability to manage and develop a team of professionals.
• Excellent communication, interpersonal, and stakeholder management skills.
• Project management experience.
• Bachelor's degree required; Master's degree preferred.
• Proficiency in Spanish & other widely spoken Latin American languages would be preferred.

Job Family Group

Operations - Transaction Services

Job Family

Reconciliation and Proofing

Time Type

Full time

Primary Location

5800 SOUTH CORPORATE PLACE

Primary Location Full Time Salary Range

$97, - $146,

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including : medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and / or contact the recruiter.

Anticipated Posting Close Date

Dec 12, 2025