Receptionist x 2

Rape Crisis South London (RCSL); Croydon; On-site; GBP 40,000 - 60,000; Part time

Job summary

A growing feminist charity in Croydon is seeking experienced receptionists for a job share. You will manage reception, making clients feel welcome and safe. The roles require empathy and communication skills. The position offers £27,500 FTE, with specific hours from Monday to Friday. Extra hours may be available for holiday cover.

Qualifications

• Experience in reception or a similar role is preferred.
• Ability to create a welcoming and safe environment for clients.

Responsibilities

• Manage the reception function on a day-to-day basis.
• Welcome clients and visitors as they arrive at the building.
• Support the office and facilities manager in daily tasks.

Skills

Empathy

Communication

Organizational skills

Understanding of safeguarding

Job description

Job Description

Help shape the welcoming heartbeat of a growing feminist charity.

Rape Crisis South London is looking for experienced and empathetic receptionists to job share.

As a receptionist for the charity, you will contribute to the effective running of the organisation by managing the reception function on a day-to-day basis, making clients and other visitors feel welcome and safe as they arrive at our building.

Responsible to the office and facilities manager, you will play a critical role in delivering a smooth and supportive client experience.

Receptionists Job Share £27,500 FTE (based on‑site in Croydon – one role is 26.45 hours per week – from 8.45am to 2pm Monday to Friday; second role is 25.15 hours per week, 1.45pm to 7pm on Monday to Thursday, 1.45pm to 6pm on Fridays). Extra hours available for holiday cover.

Interview process

Shortlisted candidates will be invited to a one stage interview process :

Stage one : MS Teams

As part of our values‑led interview process, we will explore your experience and approach to safeguarding, EDI, wellbeing, feminism, role‑specific responsibilities, and trauma‑informed practice. For management positions, we will also discuss your people‑leadership skills.

Interview questions are sent 5 working days befo...