Receptionist

Sanctuary Group; Wirral; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading care provider is seeking a dedicated Receptionist to join their team in Wirral. In this role, you will handle customer queries and administrative tasks while ensuring exceptional service. Ideal candidates will demonstrate excellent people skills, strong IT proficiency (Word, Excel, Outlook), and a positive attitude. This position offers a competitive hourly salary and the opportunity to grow within the organization, making it a perfect fit for someone eager to contribute in a caring environment.

Benefits

Occupational sick pay

24/7 employee advice service

Free mortgage advice

Complimentary meals during long shifts

20 days annual leave plus bank holidays (pro rata)

Qualifications

• Experience in a customer service setting is essential.
• Strong administrative skills are required.
• Caring, enthusiastic, and self-motivated personality.

Responsibilities

• Advise customers and deal with their queries.
• Tackle administrative tasks efficiently.
• Interact with relatives, residents, and visitors.

Skills

Excellent people skills

Strong IT experience (Word, Excel, Outlook)

Customer service experience

Job description

Overview

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Department: Health and Social Care (Administrative Staff)

Operation: Sanctuary Care

Closing Date:

Salary: £12.60 per hour

Requisition: 227309

Ridgewood Court Residential Care Home, Ridgewood Drive, Pensby, Wirral CH61 8RA

£12.60 per hour

12 hours available – Every Saturday and Sunday

Why Sanctuary Care

Why work for us?

We spend so much time at work don’t we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let’s have some fun while we’re at work, support each other and work hard as a team. There’s loads of training and promotion opportunities available for those who want to pursue it and every day job satisfaction at Ridgewood Court for all regardless of role.

Sanctuary Care has over 100 care homes and you can ‘feel’ the difference a team makes the moment you step through one of our doors. The team at Ridgewood Court is special and we’re looking for special people to join us. Become a part of it and apply for this role.

Your Mind and Body

• Occupational sick pay after 12 month’s service (for those on contracted hours only and subject to qualifying period)
• Confidential 24/7 employee advice service (Includes medical and legal advice)
• Wellbeing resources through our employee platforms including Aviva Digicare
• A greener commute with our Cycle to Work scheme

Your Financial Wellbeing

• Additional compensation for overtime
• Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice
• Exclusive discounts through our e-hub platform
• Securing your future with our contributory pension plan
• Life assurance
• Parental leave schemes (Adoption, Maternity, Paternity and Shared)

Your Job

• 20 days annual leave plus bank holidays (pro rata)
• Complimentary meals during long shifts
• Growth and development with us through comprehensive training and internal career opportunities
• Ability to be part of our inclusive staff networks like the Parent Network and Disability Network
• Loyalty recognition scheme for 12 month’s service onwards
• CQC Inspection bonus (subject to qualifying criteria)

Role details

Are you our next Receptionist? Here’s more about the role:

In this role you will be a key part of the team, whether you’re advising customers and dealing with their queries or tackling administrative tasks.

For this wide-ranging customer service and administrative role we’re looking for you to utilise your excellent people skills along with strong IT experience, including Word, Excel and Outlook. A positive and helpful approach with experience in a customer service setting is also essential.

As Receptionist in our Care Home you will interact with relatives, residents and visitors. Strong administrative skills are required but it’s just as important to us that you’re focused on delivering exceptional customer service and are a caring, enthusiastic and self-motivated person, who is interested in working in a growing and progressive organisation.

We hope you feel you could be our next team member.

Job Reference: 227309

Please note:If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

If you are applying internally, don’t forget to use your internal careers account to submit your application.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.