Receptionist - Variable Hours

Manchester Arndale; East Cowes; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading facilities management company in East Cowes is seeking an experienced receptionist. You will greet visitors, manage communication, and provide admin support, ensuring a professional reception area. Ideal candidates must possess strong communication skills and the ability to multitask in a busy environment. Security clearances and SIA training are required for this role.

Qualifications

• Must have the right to work in the UK.
• Professional demeanour and appearance are essential.
• Strong communication skills, both verbal and written.
• Ability to multitask and stay organised in a fast-paced environment.
• Proficiency in using office equipment like phone systems and copiers.
• Reliable and punctual with a strong work ethic.
• Due to security aspects, must be BPSS-clear and complete SIA training.

Responsibilities

• Greet and direct visitors, ensuring assistance is provided.
• Answer and transfer phone calls efficiently.
• Handle incoming and outgoing mail and packages.
• Schedule appointments and maintain calendars.
• Provide general administrative support, including filing and data entry.
• Ensure a tidy and presentable reception area.
• Assist with data entry and record keeping.
• Ensure timely communication within the office.

Skills

Strong communication skills

Ability to multitask

Attention to detail

Friendly and welcoming attitude

Professional demeanour

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Shift Pattern: This role includes holiday and sickness cover. You will have a minimum of 2 shifts per week but will be expected to work extra shifts as required. Shifts are either 6am-12noon or 12noon-6pm, Mon-Fri.

Please note: You will be working across two sites in East Cowes and will need your own transport due to 6am starts.

We are looking for an experienced receptionist to join our team. This is a busy role with a lot of security responsibility so if you enjoy a challenge and are quick to pick up, retain and use new information we’d love to hear from you. Attention to the smallest details is essential!

As part of your role, your key responsibilities will include, but are not limited to:

• Greet and direct visitors, ensuring they feel welcome and are assisted promptly. Provide them with necessary information or direct them to the appropriate person or department.
• Answer and transfer phone calls efficiently, taking messages when necessary and ensuring accurate communication.
• Handle incoming and outgoing mail and packages, sorting and distributing them to the correct recipients.
• Schedule appointments and maintain calendars, coordinating meeting rooms and ensuring all arrangements are in place.
• Provide general administrative support to the team, including filing, data entry, and managing office supplies.
• Maintain a tidy and presentable reception area, ensuring it reflects the professional image of the company.
• Assist with data entry and record keeping as needed, ensuring accuracy and confidentiality.
• Ensure accurate and timely communication within the office, relaying messages and information promptly.

The ideal candidate should meet the following criteria:

• You must have the right to work in the UK
• Professional demeanour and appearance
• Strong communication skills, both verbal and written
• Ability to multitask and stay organised in a fast-paced environment
• Proficiency in using office equipment like phone systems and copiers
• Friendly and welcoming attitude
• Reliable and punctual, with a strong work ethic
• Due to the security aspects of this role, we will need to BPSS-clear you which includes a DBS. Due to specific aspects of the job, like CCTV monitoring and key-holding, you will be expected to complete SIA security guard training and licensing upon completion of your probation period.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.