Receptionist (Part-time) x 2

Bangor University; Bangor; On-site; GBP 23,000 - 24,000; Part time

Job summary

A UK university in Bangor is seeking two part-time Receptionists for their Management Centre. Responsibilities include managing front desk duties, greeting visitors, and handling communications. Candidates must have prior customer service experience and a minimum of four GCSEs, including English and Maths. The ability to speak Welsh is essential, as it will be regularly used in the role. Competitive pay plus additional supplements are offered.

Qualifications

• Prior experience in a customer-led environment is essential.
• Experience dealing with sensitive matters involving senior staff.

Responsibilities

• Manage reception duties at the Management Centre.
• Greet visitors and handle communications via phone and email.
• Flexibility for part-time or job-share arrangements.

Skills

Customer service experience

Welsh speaking

Education

Minimum of four GCSEs at grades A*-D including English and Maths

NVQ level 1 in a relevant subject area

Job description

Overview

Bangor University – Student & Academic Services: Campus Services: The Management Centre.
Receptionist (Part‑time) x 2 (Ref: BU03908)– Grade 3: £23,815‑£23,881 pro‑rata plus 50p per hour supplement.
We are inviting applications for two permanent part‑time Receptionists, working 16 hours per week in the Management Centre Reception department.

Responsibilities

• Undertake reception duties at the Management Centre.
• Meet and greet all visitors to the centre.
• Efficiently deal with all individuals contacting the centre by telephone or email.
• Be available for part‑time or job‑share arrangements as required.

Qualifications

• Previous experience working in a hotel or customer‑led environment, with experience as a first point of contact.
• Experience dealing with senior members of staff on matters of sensitivity and confidentiality.
• Minimum of four GCSEs at grades A*‑D, including English and Maths, or NVQ level 1 in a relevant subject area (or equivalent experience).

Start Date

The successful candidate will be expected to commence as soon as possible.

Language Requirement

Ability to speak Welsh confidently is essential for this post (e.g. speaking to staff and students, answering phone calls, dealing with urgent enquiries in Welsh).
Welsh speaking will be used on a regular basis.

How to Apply

Applications will only be accepted via our online recruitment website – jobs.bangor.ac.uk.
If you have access issues due to disability, paper application forms are available by telephone at 01248 382646.

Informal enquiries can be made by contacting Sarah Cropper, venue officer (Email: [e-mail]).

Equal Opportunities

Committed to Equal Opportunities.