Receptionist (part-time/term-time)

St. Clare's, Oxford; Oxford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A reputable educational institution in Oxford is seeking a Receptionist. The role includes being the main point of contact for enquiries, providing a professional welcome to visitors, and supporting the Estates Manager with administrative tasks. Candidates should possess good communication skills and experience in a customer-facing role. Applications are to be submitted by email to the provided address before the deadline.

Qualifications

• Experience in a front-of-house or reception role preferred.
• Good communication skills, both verbal and written.
• Ability to handle enquiries professionally.

Responsibilities

• Serve as the main point of contact for enquiries.
• Provide a professional welcome to visitors.
• Support administrative tasks for the Estates Manager.

Job description

Purpose

• To be the main point of contact for enquiries;
• To provide a professional welcome to visitors;
• To support the work of the College Porters; and
• To provide administrative support of the Estates Manager

Key Responsibilities

• Ensuring the front of house area presents a good impression.
• Providing a friendly and professional welcome to visitors and ensuring College policies are followed regarding visitor ID cards, access etc.
• Ensuring telephone calls are answered professionally, transferring calls and forwarding messages as appropriate.
• Maintaining appropriate and up-to-date information such as internal contact details and amending SharePoint when required.
• Sorting incoming post and ensuring distribution and managing outbound post including any bulk mailings and maintaining records of expenditure.
• Supporting the College Porters with receipt of parcels for distribution.
• Assisting the College Porters with the management of the approved contractor arrangements.
• Acting as a First Aider.
• Administration of actions to support Head Porter with the car parking policy and arrangements for visitor parking.
• Supporting the College Porters in the event of fire or security alarms sounding.
• Providing administrative support to the Estates Manager including maintenance of Health and Safety training records, advising when refresher training is required and assisting in the organisation of courses.

While every effort has been made to describe the main duties and responsibilities of the post, each individual task necessary for the successful performance of the role may not be specifically identified. The Receptionist may therefore be required to undertake other tasks and duties that are commensurate with the grade and nature of the role and/or in the reasonable discretion of the College.

How to Apply

Full details of the role, salary, benefits and information on how to apply can be found on our website: www.stclares.ac.uk/contact-us/recruitment-and-careers

Applications must be made using the College’s standard application form. CVs will only be accepted if accompanied by a St Clare’s application form.

Applications should be submitted by email to [e-mail] by 9am Friday 21st November 2025.