Receptionist - Part Time

Highwood Care Home; Northam; On-site; GBP 10,000 - 40,000; Part time

Job summary

A community-focused care facility in Northam is looking for a part-time Receptionist. The ideal candidate will have strong communication and organizational skills, providing essential support while creating a welcoming atmosphere. With a focus on high standards of care and hospitality, this is a rewarding opportunity with 20 hours of work per week. Join a values-led environment and make a meaningful impact on residents' lives.

Benefits

Dynamic Environment

Community Focus

Supportive Atmosphere

Responsibilities

• Greet and assist visitors and clients.
• Sort and distribute incoming mail.
• Maintain accurate records and update resident information.
• Handle general filing and photocopying.
• Work in alignment with company policies.
• Perform other reasonable duties as requested.

Skills

Communication Skills

Organizational Abilities

Friendly Demeanor

Team Player

Job description

Responsibilities & Duties

Face-to-Face Interactions: Greet and assist visitors and clients with a positive attitude, addressing their needs and queries as effectively as possible. Mail Management: Sort and distribute incoming mail efficiently, ensuring that all correspondence reaches the right hands. Secretarial Support: Provide essential secretarial support, including maintaining accurate records and updating resident information on a daily/weekly basis. Organizational Tasks: Handle general filing, record maintenance, and photocopying to keep our office operations smooth and organized. Policy Adherence: Work in alignment with company policies and contribute to creating a supportive and efficient work environment. Additional Duties: Perform any other reasonable duties as requested by the manager or proprietor to support the smooth running of the care home.

What We Offer

• Dynamic Environment: Enjoy a role where each day offers variety and the chance to make a meaningful impact on people's lives.
• Community Focus: Be a key part of a caring environment where your efforts help maintain high standards of service and hospitality.
• Supportive Atmosphere: Work in a positive and supportive setting where your contributions are valued and recognized.
• As Receptionist, you'll be the welcoming face of our care home, creating a positive environment for residents, visitors, and team members alike. Your excellent communication and interpersonal skills will be key to thriving in this role! The successful candidate will be working 20 hrs per week including alternate weekends. The applicant must be flexible to cover annual leave within the Reception team.

Required Skills

• Communication Skills: Exceptional communication and interpersonal skills to build positive relationships with residents, employees, and external professionals.
• Organizational Abilities: Strong organizational skills to manage multiple tasks efficiently and maintain accurate records.
• Friendly Demeanor: A welcoming attitude to create a positive experience for everyone who interacts with our care home.
• Team Player: Ability to work collaboratively with others and contribute to a supportive team environment.

Why Join Us?

If you're ready to bring your warmth and organizational skills to a role where you can truly make a difference, we'd love to hear from you! Apply now to join our team and become the friendly face of our care home. Highwood Care Home is a brand new, purpose-built facility nestled in the picturesque and historic port town of Bideford. Our luxury care home offers a warm and welcoming environment for up to 67 residents, providing Residential, Dementia, Nursing, and Respite care. With state-of-the-art facilities and beautifully designed spaces, we pride ourselves on creating a safe, comfortable, and enriching environment where residents can feel truly at home. Surrounded by stunning views and a vibrant local community, Highwood Care Home is committed to delivering the highest standard of care, tailored to meet the unique needs of every individual. Join us at Highwood, where comfort, care, and compassion come together.

You will be joining a values-led care home that is part of the Care Concern Group, a family-owned provider with over 100 care homes across the UK. We're expanding rapidly and are committed to delivering high-quality care and support to our residents. If you're ready to take on a rewarding role in a growing and supportive environment, we'd love to hear from you. We believe in delivering care to the highest standard, and our five core values guide everything we do: Trust | Respect | Passion | Kindness | Inclusivity. These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.

Contract Details

Contract: Part Time
Salary: £12.21 Per Hour
Shift Type: Days
Contracted hours: 20 hours per week