Receptionist - Part Time

Ty Llandaff Care Home; Cardiff; On-site; GBP 10,000 - 40,000; Part time

Job summary

A luxury care home in Cardiff is seeking a part-time Receptionist to manage face-to-face interactions, mail management, and essential secretarial support. The ideal candidate should possess exceptional communication skills, strong organizational abilities, and a friendly demeanor. This role offers 16 contracted hours per week at £12.21 per hour, providing a dynamic environment where you can make a meaningful impact on residents' lives.

Qualifications

• Ability to manage multiple tasks efficiently.
• Must work alternate weekends and be flexible in scheduling.
• Values alignment with Trust, Respect, Passion, Kindness, Inclusivity.

Responsibilities

• Greet and assist visitors and clients with a positive attitude.
• Sort and distribute incoming mail efficiently.
• Provide essential secretarial support and maintain accurate records.
• Handle general filing, record maintenance, and photocopying.
• Work in alignment with company policies.

Skills

Exceptional communication and interpersonal skills

Strong organizational skills

Friendly demeanor

Ability to work collaboratively

Job description

Face-to-Face Interactions: Greet and assist visitors and clients with a positive attitude, addressing their needs and queries as effectively as possible. Mail Management: Sort and distribute incoming mail efficiently, ensuring that all correspondence reaches the right hands. Secretarial Support: Provide essential secretarial support, including maintaining accurate records and updating resident information on a daily/weekly basis. Organizational Tasks: Handle general filing, record maintenance, and photocopying to keep our office operations smooth and organized. Policy Adherence: Work in alignment with company policies and contribute to creating a supportive and efficient work environment. Additional Duties: Perform any other reasonable duties as requested by the manager or proprietor to support the smooth running of the care home.

• Dynamic Environment: Enjoy a role where each day offers variety and the chance to make a meaningful impact on people’s lives.
• Community Focus: Be a key part of a caring environment where your efforts help maintain high standards of service and hospitality.
• Supportive Atmosphere: Work in a positive and supportive setting where your contributions are valued and recognized. As Receptionist, you'll be the welcoming face of our care home, creating a positive environment for residents, visitors, and team members alike. Your excellent communication and interpersonal skills will be key to thriving in this role! The successful candidate will be able to work alternate weekends, as well as having the flexibility of working in the week to meet business needs. Communication Skills: Exceptional communication and interpersonal skills to build positive relationships with residents, employees, and external professionals.
• Organizational Abilities: Strong organizational skills to manage multiple tasks efficiently and maintain accurate records.
• Friendly Demeanour: A welcoming attitude to create a positive experience for everyone who interacts with our care home.
• Team Player: Ability to work collaboratively with others and contribute to a supportive team environment. If you’re ready to bring your warmth and organizational skills to a role where you can truly make a difference, we’d love to hear from you! Apply now to join our team and become the friendly face of our care home. You’ll be joining a values‑led care home that’s part of the Care Concern Group, a family‑owned provider with over 100 care homes across the UK. We’re expanding rapidly and are committed to delivering high‑quality care and support to our residents. If you’re ready to take on a rewarding role in a growing and supportive environment, we’d love to hear from you.

We believe in delivering care to the highest standard, and our five core values guide everything we do: Trust | Respect | Passion | Kindness | Inclusivity. These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.

Contract: Part Time. Salary: £12.21 Per Hour. Shift Type: Days. Contracted hours: 16 hours per week. Our luxury care home in Portcanna, Cardiff, offers exceptional Nursing and Residential care for 69 residents, providing a refined and comfortable environment where personalized care and elegant living come together.