Receptionist / Office Manager

Validus Risk Management; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A technology-enabled advisory firm in London is seeking a proactive Receptionist & Office Manager who will be the face of the company and manage daily office operations. The role involves supporting a team of 120 and contributing to an exciting office relocation. Ideal candidates will have exceptional organisational skills, a personable communication style, and a proactive approach to problem-solving. This is a unique opportunity to shape the office environment in a growing firm, with benefits including enhanced health insurance and financial support for qualifications.

Benefits

Company bonus scheme

Enhanced Health Insurance including Dental and Mental health benefits

Financial support towards qualifications

Pension

Qualifications

• Exceptional organisational skills and time management.
• Professional communication style with a friendly, personable approach.
• Natural problem-solver who thinks two steps ahead.
• Proactive, hands-on attitude – you don't shy away from the detail.
• Comfortable juggling competing priorities without breaking a sweat.
• Experience in office management, facilities, or front-of-house roles.

Responsibilities

• Be the welcoming face and first impression for clients and visitors.
• Handle incoming calls and enquiries with professionalism.
• Manage post, parcels, and deliveries efficiently.
• Own the day-to-day office operations.
• Contribute to the office move consultation and planning.

Skills

Organisational skills

Professional communication

Problem-solving

Time management

Adaptability

Job description

Overview

We're looking for a polished, proactive, and personable Receptionist & Office Manager to be the heartbeat of our 120-person London office. This isn't your typical "answer phones and book meeting rooms" role – you'll be the face of our business, the problem-solver people turn to when things need sorting, and a key player in an exciting chapter of our company's growth.

In seven months, we're relocating to a brand-new office space. This is your chance to shape the environment, influence the move, and leave your mark on how we work. If you thrive on variety, love getting stuck in, and want a role where no two days are the same, keep reading.

What You'll Be Doing

The Front-of-House Essentials:

• Be the welcoming face and first impression for clients, visitors, and the team
• Handle incoming calls and enquiries with professionalism and warmth
• Manage post, parcels, and deliveries
• Keep reception and communal spaces looking sharp and inviting

The Behind-the-Scenes Magic:

• Own the day-to-day operations – think office supplies, service providers, meeting room coordination
• Anticipate problems before they happen and solve them with minimal fuss
• Support cross-departmental admin needs with efficiency and a can-do attitude
• Plan and execute monthly office events that people actually look forward to

The Exciting Bit – The Office Move:

• Contribute to consultation, planning, and implementation
• Work alongside leadership to ensure a seamless transition with minimal disruption
• Help design and organise our new workspace from the ground up

What We're Looking For

You're someone who's naturally organised, unflappable under pressure, and has an eye for detail that borders on obsessive (in the best way). You're professional and polished, but approachable and human. You don't wait to be told what needs doing – you spot it, own it, and get it done.

Most importantly, you're ready to roll up your sleeves and get stuck in. Whether it's troubleshooting a last-minute meeting room disaster, coordinating contractors during the move, or simply making sure someone's first day feels special, you're all over it.

The Person

• Exceptional organisational skills and time management
• Professional communication style with a friendly, personable approach
• Natural problem-solver who thinks two steps ahead
• Proactive, hands-on attitude – you don't shy away from the detail
• Comfortable juggling competing priorities without breaking a sweat
• Experience in office management, facilities, or front-of-house roles
• Confident liaising with everyone from couriers to C-suite

Why This Role

This is a rare opportunity to join a growing company at a pivotal moment. You won't just be managing an office – you'll be shaping it. If you want a role with genuine variety, responsibility, and the chance to make a tangible impact, this is it.

Compensation and Benefits

• Eligible for company bonus scheme
• Enhanced Health Insurance with Dental, Optical and Mental health benefits
• Financial support towards qualifications
• Pension

About the Company

Validus Risk Management is an independent technology-enabled advisory firm specialising in the management of FX, interest rate and other market risks. We work with institutional investors, fund managers, and portfolio companies to design and implement strategies to measure, manage and monitor financial market risk, using a market-tested combination of specialist consulting services, trade execution and innovative risk technology.

Working at Validus can offer an exciting opportunity for both personal development and professional growth. Share in our mission to become the largest and most respected specialist provider of financial market risk services in the world. Notable benefits include a competitive remuneration package (salary + bonus), health care, retirement plans, and financial support towards professional qualifications.

Core Company Values

• Accountability – Getting it done and owning the result.
• Teamwork – We succeed by helping others succeed.
• Integrity – We serve our clients; the responsibility is sacrosanct.
• Diversity – Diversity boosts creativity – creativity is our edge.
• Kaizen – Strive to do things better. Innovation kills complacency.

Equal Opportunity

Validus is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.