Receptionist - MOXY Aberdeen Airport

Hotel Co 51; Aberdeen City; On-site; Full time

Job summary

A popular hotel chain is seeking a passionate Crew Member in Aberdeen to deliver first-class customer service and support the team. Responsibilities include being the first point of contact for guests, handling requests, and ensuring a welcoming environment. Ideal candidates will have experience in the service industry and knowledge of hotel systems. This role offers a full-time contract with various benefits, including training and discounted rates.

Benefits

Training and development opportunities

Health Cash Plan

Discounted room rates

Discount on Food & Beverages

Enhanced Maternity/Paternity/Adoption pay

Pension scheme

Twenty eight holidays annually

Qualifications

• Experience within the service industry.
• Knowledge of Food Safety & Licensing laws.
• Ability to work flexible hours, including night shifts.

Responsibilities

• Deliver top quality customer service.
• Act as the first point of contact for guests.
• Assist with general guest requests.

Skills

Customer service

Teamwork

Flexibility

Tools

Opera

Micros

Job description

Overview

This position is based on a full time contract.

Gross salary: £12.64 per hour

We are looking for a friendly, passionate and energetic Crew Member to join the team at the Moxy.

As Crew Member you’ll be on the front line, delivering a first-class service. You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of a great team.

What We Will Offer You

• Training and development opportunities
• Health Cash Plan
• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Pension scheme
• Twenty eight holidays (annually increasing to max thirty three holidays)

Your Responsibilities

• Top quality customer service
• Working as part of a great team
• First point of contact for our guests
• Answering internal & external calls
• Good knowledge of the hotel facilities and services we offer
• Dealing with general guest requests
• Available to work when the team and customer needs you
• You are flexible with working nights shifts

Useful Experience

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel and travel industry
• a personality assessment can be part of the recruitment process*