Receptionist - Monday to Friday

Thomas Franks; Milton Keynes; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Free parking on site

Free meals on duty

Job summary

Thomas Franks is seeking a Facilities Receptionist in Milton Keynes to manage front desk duties, run administrative tasks and support facilities operations across sites. The role runs Monday to Thursday, with a 32-hour week and free on-site parking.

Responsibilities include reception duties, mail handling, supply ordering, safety compliance, meeting room support and coordination with the Facilities Manager for site maintenance and events. Prior FM or reception experience is preferred.

Qualifications

• Experience in reception or admin roles is essential.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks with accuracy and speed.

Responsibilities

• Greet visitors and manage sign-in/out.
• Handle mail, deliveries and filing.
• Maintain tidy reception and meeting spaces.
• Support admin tasks and purchase orders for FM needs.
• Assist Facilities Manager with daily tasks and events.

Skills

Reception experience

Office administration

Health and safety

Communication skills

Tools

Microsoft Office

Job description

Contract: Full Time , Permanent
Salary: £ 21149.44 per annum
Hours: 32 per week

A stunning B&I location in Rooksley, Milton Keynes. Catering from approximately 100 people daily. We offer breakfast, lunch and a coffee bar and some hospitality. The role is a Monday to Thursday operation with additional benefit of free parking on site.

Shift patterns: Mon-Thurs 9.30 to 16.30 & Fri 9.30 to 16.00

We are currently recruiting for a Facilities Receptionist for one of our fabulous clients in Milton Keynes. The Facilities Receptionist is responsible for managing administrative tasks and office duties to ensure smooth operations across various locations. The role involves providing excellent service to employees and visitors, maintaining facilities, ensuring compliance with health and safety regulations, and supporting various office functions.

Key Responsibilities:
Reception Duties:

• Represent and uphold client values in all interactions. Follow agreed protocol regarding visitors.
• Staff, the reception area and provide excellent service to employees and visitors.
• Assist visitors with signing in and out.
• Handle incoming and outgoing mail and deliveries.
• Unpack and sort deliveries (Semi-heavy lifting can occur)
• Ensure the reception area and meeting rooms are tidy and presentable.
• Closing reception at the end of the day.

Administrative Support:

• Order and manage office supplies.
• Keeping FM Knowledge base up to date
• Keeping all documentation always updated.
• Create Purchase Orders and supplier accounts for FM purchases and handle invoices.
• Place stationary orders as required and ensure cupboards and meeting room areas are regularly replenished
• Ensure First Aid boxes are replenished, in date and stock ordered as required
• Ad hoc non IT related meeting room support

Facilities Management:

• Conduct daily office checks to ensure cleanliness and high standards.
• Handling new starter and leaver processes.
• Support the Facilities Manager with various tasks.

Event and Meeting Preparations:

• Book in-house and external events on booking system.
• Order food and beverages for meetings and events and assist with any associated paperwork tasks such as supporting documents to Finance, putting out menus, allergy information.
• Assist with meeting room setups and report any technical issues.

Physical Security:

• Create and manage ID cards for employees, consultants, and suppliers.
• Follow the internal physical security requirements.

Health & Safety:

• Act as a fire marshal and first aider.
• Record and document any accidents or incidents.
• Maintain health and safety compliance and training.
• Conduct regular checks on first aid supplies and equipment.
• Collect and document data for annual carbon footprint reporting.

Communication:

• Communicate office updates and info in our Intranet, per email and on internal presentations.
• Create and post the Office Facilities newsletter.

Additional Responsibilities:

• Conducting daily reception cleanliness checks and ensuring maintenance issues are addressed.
• Assist with new starter site tours and induction process
• Handling semi-heavy lifting tasks.
• Conducting weekly facilities inspections such as Planned Preventive Maintenance & Cleaning
• Assist the Facilities Manager will various tasks relating to the non-Hub locations.
• Record first aiders and fire wardens on site on a daily basis in line with hybrid working (easily accessible to call upon if needed)
• Cover facilitiies manager when needed

Your experience:

• Experience from working with Facility Management
• Experience from working in a reception and/or as an Office Assistant before
• Previous experience from similar duties
• Experience from working with service.
• Previous experience from working with events, planning and execution.
• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.