Receptionist - Modality Medical Spa

Modality LLP; Tandridge; On-site; GBP 23,000 - 27,000; Part time

Job summary

A private healthcare provider in Tandridge is seeking a friendly Receptionist for their Caterham clinic. This role involves greeting patients, managing appointments, and providing administrative support. The ideal candidate should have a strong customer service background and a commitment to high-quality patient care. They offer a competitive salary and enrollment in the NHS pension scheme, along with various employee benefits.

Benefits

Annual leave minimum 27 days plus 8 days bank holiday

Employee discounts and benefits scheme

Flexible working options

Qualifications

• Passion for providing a high-quality service.
• Ability to manage appointments and handle enquiries.
• Commitment to confidentiality and compliance with regulations.

Responsibilities

• Greet patients and visitors warmly upon arrival.
• Manage appointment bookings and clinician schedules.
• Handle telephone and email enquiries courteously.

Skills

Customer service

Communication skills

Attention to detail

Job description

Modality LLP is seeking a friendly, professional Receptionist to join our growing private healthcare team at our Caterham clinic. The role will initially be a zero hours contract, providing ad hoc receptionist support. You will be the first point of contact for our patients providing a warm welcome, managing appointments, and supporting the smooth day to day running of the clinic. This is a great opportunity to be part of an innovative organisation known for delivering high-quality, patient-centred care. Salary for this role is £23,874.88 - £26,397.29 per annum WTE.

Greeting patients and visitors with warmth and professionalism. Maintaining the clinic environment. Managing appointment bookings and clinician schedules. Handling telephone and email enquiries promptly and courteously. Supporting with backoffice administrative tasks. Maintaining confidentiality and compliance with GDPR and CQC standards. Youll pay close attention to the on‑site environment and support the smooth running of all clinics by meeting and greeting patients in a friendly and professional manner, supporting operational teams with issues and queries, delivering administrative duties and, most importantly, ensuring that all patients/clients have a positive experience of Modality LLP services.

Modality LLP is a large‑scale provider of healthcare services, renowned for its innovative approach to delivering efficient pathways for patients requiring specialist care, leading to high quality patient outcomes. Modality LLP is a provider of NHS and private community services within a number of regions across the UK. Our service offer and expertise include:

• Over 15 years of experience of delivering community services
• Contracts with ICBs and hospital providers
• A diverse clinical workforce of consultants, GPs with extended roles, specialist nurses and allied health professionals
• Delivery of over 150,000 patient consultations per year
• Delivery of 1st consultations within a maximum of 4 weeks from referral from a choice of community locations, 7 days per week
• All employees are welcomed to enrol in our employee benefits scheme and NHS pension scheme.
• We are committed to developing our people through education and career pathways and who align to our organisational values of CARE.
• Modality Partnership is an Equal Opportunities Employer and is committed to ensuring equal employment opportunities for all our potential applicants in line with the Equality Act, 2010.
• This job is suitable for individuals have a passion for working in an agile manner ensuring a high‑quality service is provided. The postholder(s) will be committed to undertake any other duties commensurate with the role, within the bounds of their own competence.
• As an employee with us you can benefit from: Enrolment to the NHS pension scheme Annual leave minimum 27 days, plus 8 days bank holiday pro rata Employee discounts and benefits scheme Employee assistance programme (EAP) Education and career pathways Enhanced Family friendly policies Flexible working Wellbeing support and initiative