Receptionist | Luxury Beauty Brand | UK Events & Sales Hub

ISE Partners Limited; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading international beauty and wellness brand is seeking an experienced Receptionist to be the first point of contact in their West London office. In this full-time, on-site role, you will greet guests, manage communications, and ensure a welcoming environment. Ideal candidates will have a background in customer service, excellent communication skills, and a genuine interest in the beauty industry.

Qualifications

• Previous experience in Reception, Front of House, Customer Service, or Facilities roles.
• Hands-on, hospitality-minded approach.
• Confidence working independently.

Responsibilities

• Greeting and registering guests with warmth and professionalism.
• Managing calls, emails, and meeting room bookings.
• Coordinating refreshments and office supplies.

Skills

Excellent communication skills

Interpersonal skills

Organisational skills

Proactive approach

Customer service experience

Tools

Microsoft Outlook

Microsoft Teams

Job description

Are you service-driven, reliable, and excited by the idea of making a real impact on a growing, dynamic office environment? Do you thrive in people-focused roles and love creating a polished first impression?

We’re looking for an immediately available ongoing Receptionist to join the UK hub of an innovative international beauty and wellness brand. Based in beautiful, spacious offices in West London, this is a full‑time, on‑site role where you’ll be the first point of contact, setting the tone for a luxury beauty brand and ensuring every guest experience reflects its values of warmth, care, and creativity.

What you’ll be doing

• Greeting and registering guests with warmth, professionalism and confidence
• Managing calls, emails, and meeting room bookings
• Coordinating refreshments, office supplies, and event logistics
• Ensuring shared spaces are tidy, welcoming, and beautifully reflect the brand culture
• Supporting team projects and events, and lending a hand wherever needed
• Taking pride in the space, keeping it running smoothly and always presentation‑ready

What we’re looking for

• Previous experience in Reception, Front of House, Customer Service, or Facilities roles
• A hands‑on, hospitality‑minded approach with a willingness to get involved across the office
• Organised, proactive, and confident working independently
• Excellent communication and interpersonal skills
• Competent using Microsoft Outlook and Teams
• A brand ambassador with warmth, energy, and professionalism, and a genuine interest in the beauty and wellness industry

The Details

• On site, Monday – Friday
• 9am – 6pm (with some flexibility)
• West London

If you’re ready to take ownership of a new front‑of‑house role, love bringing people together, and want to be part of something innovative and fast‑growing, we’d love to hear from you.