Receptionist / Host

Evolv Collection; Greater London; Hybrid; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Dining discount

Job summary

The Evolv Collection is seeking a Receptionist for Quaglino's in London. You will be the friendly face greeting guests and ensuring a memorable dining experience. You will answer calls with professionalism and assist guests to their tables, supporting the management team.

This role requires a guest-centric attitude and will be based at 16 Bury St, St. James's, London. Join a renowned premium hospitality group with excellent training and benefits.

Qualifications

• Previous hospitality or reception experience preferred.
• Excellent interpersonal and communication skills.
• Ability to answer calls professionally and greet guests.

Responsibilities

• Greet guests warmly and manage front-of-house duties.
• Answer calls and handle enquiries with professionalism.
• Show guests to their tables and support the management team.
• Assist with general reception tasks and coordinating guest flow.

Skills

Customer service

Communication

Hospitality

Job description

The Role: Receptionist

The Restaurant: Quaglino's

The Location: 16 Bury St, St. James's, London SW1Y 6AJ, UK

The Salary: £15.30 per hour

Why work for us:

Our industry leading benefits have you covered!

• Industry leading pay: We value your expertise and dedication.
• Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
• Financial freedom: Take control of your finances with Stream- track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
• Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and complimentary sessions with a trained counsellor.
• Nourish your body: We offer healthy and nutritious meals whilst on shift.
• Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!
• Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge.
• Get some rest: Your holiday allowance increases with length of service.
• Make a difference: Give back to the community with an optional paid day each year for volunteering efforts.
• Spread the love: Benefit from our recommend a friend scheme and share the joy of joining our team.

Who we are:

The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences.

London's most iconic London drinking and dining venue for almost a century: This Sir Terence Conran designed venue has been a symbol of 'the democratisation of dining' since the 1990s. A favourite for royalty, celebrities and Londoners in search of nightly live entertainment, our award-winning cocktail bar or Modern British fayre, which sit comfortably within an international menu. 1930s glamour and sensory experiences are the norm in a venue filled with rich British heritage. Perfect for late night events and private dining in London's St James.

A bit about what you will be doing:

We are looking for a dedicated and guest-centric Receptionist to join our team at Quaglino's. In this guest-focused role, you'll be the warm, friendly face that greets our guests and ensures they have a memorable dining experience. Answering calls and enquiries with professionalism and efficiency, you'll also play a key role in supporting the management team, showing guests to their tables with a smile.

At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.