Receptionist & Guest Experience Lead

Whitbread PLC; Tonbridge; Hybrid; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Whitbread Benefits card

Pension and saving schemes

Discounts on goods and services

Breakfast for 2

Job summary

Whitbread PLC's Premier Inn Tonbridge North is seeking a Receptionist to warmly welcome guests, check them in, and coordinate with housekeeping to ensure rooms are perfectly prepared.

The role offers 23 hours per week, a permanent contract, and pay up to £13.06 per hour. You'll join the UK's leading hospitality business and benefit from employee discounts, pension savings, and a breakfast for two.

Qualifications

• Experience in hospitality or customer-facing roles preferred.
• Able to greet guests warmly and handle inquiries.
• Team player with good communication and organisational skills.

Responsibilities

• Welcome guests and check them in with a friendly, efficient service.
• Coordinate with housekeeping to prepare and tidy rooms.
• Assist guests with requests and provide information about local services.

Skills

Customer service

Communication skills

Teamwork

Job description

Whitbread PLC's Premier Inn Tonbridge North is seeking a Receptionist to warmly welcome guests, check them in, and coordinate with housekeeping to ensure rooms are perfectly prepared.

The role offers 23 hours per week, a permanent contract, and pay up to £13.06 per hour. You'll join the UK's leading hospitality business and benefit from employee discounts, pension savings, and a breakfast for two.