Receptionist (Full-Time)

FASHION RETAIL ACADEMY; United Kingdom; On-site; GBP 27,000; Full time

Job summary

An educational organization in London seeks a professional Full-Time Receptionist to be the first point of contact for students and staff. The ideal candidate should possess strong organizational skills and experience in customer service. The role includes managing enquiries and maintaining a welcoming front desk environment. This position offers a salary of £26,550 annually along with various benefits aimed at team growth and wellbeing.

Benefits

Funded professional qualifications

Generous leave options

Family-friendly pay including maternity leave

Monthly wellbeing allowance

Qualifications

• Previous experience in a reception or customer service environment is preferred.
• Professional and approachable manner required.
• Willingness to undertake First Aid Certificate or DSL training.

Responsibilities

• Be the first point of contact for students, staff, and visitors.
• Manage enquiries and direct calls efficiently.
• Support daily front desk operations.

Skills

Strong organisational abilities

Excellent verbal communication

Time-management skills

IT proficiency

Education

General education, including Grade C in English and Maths

Job description

Closing Date:

04/11/2025

Position

Full-Time Receptionist

Company

Education for Industry Group

Employment Type

Full-time - 5 days per week Monday to Friday

Permanent

Location

Fashion Retail Academy and EFI Training Academy: Electra House - London, Moorgate EC2M 6SE

About the Role

Full-Time Receptionist Opportunity at FRA College. We are looking for a friendly and professional Receptionist to join the EFI Group. In this role, you will be the first point of contact for students, staff, and visitors, managing enquiries and directing calls efficiently. You will support daily front desk operations and maintain a welcoming, organised reception area.

The ideal candidate will be comfortable working independently, possess excellent communication and organisational skills, and have a professional, approachable manner. We’re seeking someone who is eager to work within a school setting and who is committed to delivering an outstanding front desk reception service.

About You

• Qualifications: A good general level of education, including Grade C or equivalent in English and Maths. A First Aid Certificate or DSL training is desirable, or a willingness to undertake this training.
• Experience: Previous experience in a reception, customer service, or school/college environment.
• Skills: Strong organisational and time-management abilities to manage a busy front desk effectively. Proficiency with IT systems and excellent verbal and written communication skills.
• Passion: You will be enthusiastic and proactive, with a can‑do attitude and a genuine passion for helping people.

We will consider applicants who meet many, but not all, of these qualifications.

Why The EFI?

We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:

• Funded professional qualifications, personal growth allowance and annual CPD.
• Generous and flexible leave options, including an around-the-world trip after five years of service.
• Market‑leading family‑friendly pay, including six months of fully paid maternity, adoption, and shared parental leave.
• Monthly wellbeing allowance and financial loan options to support your financial health.

Salary

£26,550 per annum, subject to qualifications and experience

How to apply / Next Steps

Create an account via our website, click 'Start Application' and submit your completed application form. You can find our EFI Application Form here.

Closing Date

8am on Tuesday, 4 November 2025

Applications will be reviewed as they are received. Please note that the role may close early if we receive a high volume of applications, so we encourage early submission.

Interviews / Recruitment Day

4 – 7 November 2025 in‑person at FRA Academy, Electra House - London, Moorgate EC2M 6SE

More Information / Contact us

For more information about the EFI Group, visit our EFI, FRA and LCBT websites and refer to the job description. Please contact [e-mail] for further information.

The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.

Thank you for sharing our values and commitment to student safety.