Receptionist / Facility Support

Amentum; Bristol; On-site; GBP 10,000 - 40,000; Full time

Job summary

A global engineering firm seeks a Receptionist / Facility Support in Bristol to ensure a professional environment for visitors and employees. This role includes managing phone calls, scheduling appointments, and supporting office operations. The ideal candidate thrives in customer service, possesses strong organizational skills, and is proficient in Microsoft Office. Join a dynamic team committed to delivering solutions in various sectors and enjoy a competitive salary along with generous benefits including medical cover and professional development support.

Benefits

Free single medical cover

Digital GP service

Enhanced parental leave pay

Reimbursement for professional development

Employee assistance programs

Paid volunteering time

Qualifications

• Previous experience in a receptionist or customer service role is preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Professional demeanor with a customer-focused approach.
• Ability to work independently and as part of a team.
• Pro-active and self-motivated with a positive approach to tasks.

Responsibilities

• Greet and assist visitors ensuring a warm and professional welcome.
• Manage phone calls, inquiries and messages.
• Schedule appointments and coordinate meeting room bookings.
• Maintain a tidy and organized reception area.
• Ensure compliance with security and visitor management protocols.
• Manage the door access system and ID card database.
• Complete stock checks and process orders for supplies.
• Manage the day-to-day operations of the office.
• Ensure Health & Safety compliance through regular checks.
• Assist with administrative tasks including data entry and correspondence.
• Process invoices and resolve queries with suppliers.

Skills

Multi-line Phone Systems

Customer Service

Computer Skills

QuickBooks

Medical office experience

Office Experience

10 Key Calculator

Dental Office Experience

Front Desk

Administrative Experience

Medical Receptionist

Phone Etiquette

Tools

Microsoft Office Suite

Job description

Amentum is a global leader in engineering project management and technical services delivering innovative solutions across various industries. Our Bristol office plays a key role in supporting major global projects including clean energy defence and space sectors.

People are our greatest asset and we offer a competitive package to retain and attract the best addition to the benefits you would expect UK employees also receive free single medical cover and digital GP service family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our programmes which incorporate matched-funding paid volunteering time and charitable donations.

About the Role

We are looking for a Receptionist / Facility Support to be the welcoming face of Amentums Bristol office. You will ensure a professional and friendly environment for clients visitors and employees while managing essential administrative tasks supporting the Bristol Facility Manager.

Key Responsibilities

Reception Responsibilities

• Greet and assist visitors ensuring a warm and professional welcome.
• Answer and direct phone calls, manage inquiries and take messages.
• Schedule appointments and coordinate meeting room bookings.
• Maintain the reception area ensuring a tidy and organized workspace.
• Ensure compliance with security and visitor management protocols.
• Managing the door access system and ID card database.
• Completing stock checks and processing orders for stationery and kitchen consumables.

Facilities Support Responsibilities

• Managing the day-to-day operations of the office.
• Managing the Health & Safety compliance system uploading evidence of safety checks services etc. Closing out actions with sufficient evidence.
• Completing Health and Safety weekly and monthly checks to maintain HSE compliance.
• Assist with administrative tasks including data entry filing and correspondence.
• Support office operations by liaising with various departments.
• Processing of Invoices in a timely manner and assisting to resolve queries with suppliers.
• Maintaining all Facilities related documentation to ensure up to date and correct.
• Manage and deliver the Office Induction process.
• Supporting the Facility Manager with local and national projects as required.

What You'll Need

• Previous experience in a receptionist or customer service role is preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word Excel Outlook).
• Professional demeanour with a customer-focused approach.
• Ability to work independently and as part of a team.
• Pro‑active and self‑motivated with a positive approach to tasks.

Why Join Amentum

Work in a dynamic and innovative values driven environment.

Career growth and development opportunities as part of a team delivering critically important projects across the defence clean energy and space sectors.

Competitive salary and benefits package and outstanding training and development opportunities.

Be part of a global company making a meaningful impact.

Our Culture

Our values stand on a foundation of safety integrity inclusion and diversity. We put people at the heart of our business and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees.

We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive we are more connected and if we are diverse we are more creative. We accept people for who they are regardless of age disability gender identity gender expression marital status mental health race faith or belief sexual orientation socioeconomic background and whether youre pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity.

We partner with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit Promoting Equality & Diversity in Jobs and Career - VERCIDA to view and access our roles. As a Disability Confident employer we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.

Your application experience is important to us and were keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join us then please contact Andrew Duckworth

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race sex sexual orientation pregnancy (including pregnancy childbirth breastfeeding or medical conditions related to pregnancy childbirth or breastfeeding) age ancestry United States military or veteran status color religion creed marital or domestic partner status medical condition genetic information national origin citizenship status low-income status or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation or any other protected category under federal state or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

Key Skills

• Multi-line Phone Systems
• Customer Service
• Computer Skills
• QuickBooks
• Medical office experience
• Office Experience
• 10 Key Calculator
• Dental Office Experience
• Front Desk
• Administrative Experience
• Medical Receptionist
• Phone Etiquette

Employment Type: Full-Time

Experience: years

Vacancy: 1