Receptionist (Day)

Maria Mallaband; East Midlands; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Simply Health

Early Pay

Benefits platform

Tastecard discount

Nest Pension

Flexible working patterns

Cycle to work

Employee Assistance Programme

Wellbeing support

Discounted gym membership

Job summary

Maria Mallaband is seeking a Receptionist to join the care home team, acting as front-of-house and handling administrative duties with residents, relatives and visitors. The role requires a courteous manner and strict confidentiality with sensitive information.

The successful candidate will work at the Home, greet guests, manage phone inquiries and support general administrative tasks while ensuring compliance with company policies and privacy guidelines.

Qualifications

• Must have right to work in the UK and live within a commutable distance to the location of the job role.
• Friendly manner when dealing with residents, relatives and visitors.
• Ability to maintain confidentiality about all issues discussed in the office regarding residents, the Home and staff.

Responsibilities

• Photocopying documents
• Filing
• Scanning
• Answering the telephone in a professional manner
• Greeting relatives and visiting professionals
• Other general administrative duties

Skills

Telephone etiquette

Confidentiality

Customer service

Job description

About the Role

The Receptionist at Maria Mallaband is part of the care team and as such will have some contact with residents. The Receptionist must maintain a friendly manner when working with or near Service Users, relatives and visitors. The reception area is ‘front of house’ for the Care Home and the duties of the receptionist are to ensure that residents, guests and all visitors to the Home are treated courteously and efficiently at all times.

The Receptionist must maintain confidentiality about all issues discussed in the office regarding residents, the Home and staff and must never discuss any of the issues outside of the Home.

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

Duties include:

• Photocopying documents
• Filing
• Scanning
• Answering the telephone in a professional manner
• Greeting relatives and visiting professionals
• Other general administrative duties

Our Benefits

In return, you will receive a competitive salary package plus:

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage