Receptionist (Day)

Maria Mallaband Care Group Ltd; Biddenham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A care home provider is seeking a dedicated Receptionist to join their team in Biddenham, who will interact with residents, relatives, and guests and ensure courteous service at all times. The role involves managing administrative tasks including answering calls, photocopying, filing, and greeting visitors. Applicants must have the right to work in the UK and reside within commuting distance. A competitive salary package includes various benefits like health support and flexible working patterns.

Benefits

Simply Health

Early Pay

Benefits platform discounts

Tastecard discount

Free criminal record checks

Pension Scheme

Flexible working

Cycle to work scheme

Service recognition

Training support

Employee Assistance Programme

Wellbeing support

Discounted gym membership

Qualifications

• Must maintain a friendly manner with residents, relatives, and visitors.
• Must have the right to work in the UK.
• Must live within a commutable distance.

Responsibilities

• Photocopying documents.
• Filing and scanning documents.
• Answering telephone calls professionally.
• Greeting relatives and visiting professionals.
• Performing general administrative duties.

Skills

Professional telephone answering

Administrative duties

Confidentiality

Customer service

Job description

The Receptionist at Maria Mallaband is part of the care team and as such will have some contact with residents.The Receptionist must maintain a friendly manner when working with or near Service Users, relatives and visitors. The reception area is ‘front of house’ for the Care Home and the duties of the receptionist are to ensure that residents, guests and all visitors to the Home are treated courteously and efficiently at all times.

The Receptionist must maintain confidentiality about all issues discussed in the office regarding residents, the Home and staff and must never discuss any of the issues outside of the Home.

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

Duties include:

• Photocopying documents
• Filing
• Scanning
• Answering the telephone in a professional manner
• Greeting relatives and visiting professionals
• Other general administrative duties

Our Benefits

In return, you will receive a competitive salary package plus:

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage