Receptionist/Customer Services Executive

Sodexo; Greater London; On-site; GBP 32,000 - 33,000; Full time

Benefits offered by this job

On-the-job training

Fully funded apprenticeship

Career development opportunities

Wellbeing support

Financial benefits

Cycle to Work Scheme

Flexible work

Uniform provided

Job summary

Sodexo is hiring a Receptionist at its Kings Cross site in London. You will be the welcoming face, handling front-of-house operations and visitor sign-ins to ensure a smooth workplace experience.

The role requires client-facing experience, excellent communication, and a proactive, team-oriented attitude. On-site benefits include an on-site restaurant, cycle storage, showers, and flexible break times.

Qualifications

• Previous experience in a similar client facing Corporate Receptionist Role.
• Excellent interpersonal and communication skills.
• Positive, energetic and proactive attitude with a passion for exceeding customer expectations.
• Proficient in office software (Microsoft Office, Excel, PowerPoint, Outlook).
• Strong organisational abilities and attention to detail.

Responsibilities

• Be the first point of contact for the client and deal with client requests.
• Greet and assist employees, clients, and visitors with warmth and professionalism.
• Deliver front-of-house operations including reception, visitor sign-ins, and meeting room coordination.
• Stock and maintain Tea/Coffee Machines and vending hubs; report issues.

Skills

Interpersonal skills

Communication

Proactive attitude

Organizational skills

Customer service

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Receptionist – Kings Cross, London, N1C 4AG – Full Time

• 40 hours per week
• Monday - Friday
• You will be working an 8 hour shift between 7am - 7pm
• £15.62 per hour
• Discounted hot food and salads in on site restaurant
• Free hot and cold drinks on shift
• Enjoy your break times in the Roof Top Garden
• Cycle storage area on site
• Shower Facilities
• Great Kings Cross Location

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is N1C 4AG

Receptionist with Sodexo, a global leader in Facilities Services with over 430,000 colleagues worldwide, working at the Corporate Marketing Headquarters of the leading BioPharmaceutical company in the UK.

At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.

As a Receptionist with Sodexo, you'll be the welcoming face of our vibrant corporate site, offering a helping hand to ensure flawless workplace operations and shape that all-important guest experience.

What you'll do:

• Be the first point of contact for the client and deal with client requests
• Greet and assist employees, clients, and visitors with warmth and professionalism.
• Deliver consistent front-of-house operations, including reception, visitor sign-ins, communal areas, on site restaurant and meeting room coordination.
• Ensuring Tea/Coffee Machines in Vending hubs are stocked and operating issues reported
• Collaborate with internal teams and external vendors (eg couriers and external contractors) to support a seamless workplace experience.
• Support other team members on site when required (eg AV troubleshooting in meeting rooms, events set up, hospitality service)
• Handle incoming communications and ensure messages are delivered accurately and efficiently.
• Ensure Reception is a tidy, organized and welcoming space to create a great first impression.
• Conduct Post Room duties including receiving and logging all items or packages and delivering to other users of the building
• Ensure Mailroom is kept clean and tidy
• Communicate to customers when items are available for collection

What you'll bring:

• Previous experience in a similar client facing Corporate Receptionist Role
• Excellent interpersonal and communication skills
• A positive, energetic and proactive attitude with a passion for exceeding customer expectations
• Proficient in office software (e.g., Microsoft office, excel, power-point, outlook)
• Strong organisational abilities and attention to detail

What we offer:

• On-the-job training with experienced professionals
• Fully funded apprenticeship qualifications
• Career development opportunities within Sodexo
• A friendly and supportive work environment
• Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth - Apprenticeships, learning tools, and development opportunities.
• Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Join us and be part of a company that values its employees and offers real career growth opportunities.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.