Receptionist/Clerical Officer | Lancashire & South Cumbria NHS Foundation Trust

Lancashire Care Foundation Trust; Accrington; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare trust in the UK is seeking an enthusiastic Receptionist to join their dental team in Accrington. You will manage appointments, answer inquiries from the public and healthcare professionals, and provide clerical support. The role requires excellent communication skills and the ability to work flexibly, including evenings and weekends. Enhanced criminal records check is necessary.

Qualifications

• Proven ability to manage appointment bookings and provide clerical support.
• Ability to communicate effectively with public and healthcare professionals.
• Enhanced criminal records check will be required.

Responsibilities

• Manage daily running of dental treatment services.
• Handle telephone and counter inquiries.
• Provide clerical assistance to clinicians and senior staff.

Skills

Excellent communication skills

Teamwork skills

Interpersonal skills

Job description

Joining the Lancashire Care Dental Service

The Lancashire Care Dental Service is looking to recruit an enthusiastic and highly motivated Receptionist to join our dental team. We provide a number of services including special care, urgent care, paediatric dentistry, and teaching across Central and East Lancashire.

Working Hours and Schedule

The base for this post will be at Oak House Dental Centre, Accrington. The role may require you to work flexibly over 7 days, including evenings, weekends, and bank holidays on a rota basis.

• Week 1 – Mon – Wed 08:30am to 5:00pm, Thurs – Fri 1:00pm to 9:30pm
• Week 2 – Mon – Wed 1:00pm to 9:30pm, Thurs 08:30am to 5:00pm and Fri 08:30am to 4:30pm

Responsibilities

• Book appointments and manage the daily running of dental treatment services.
• Deal with telephone and counter enquiries from the public, other health care professionals, and dentists.
• Provide clerical assistance to clinicians and senior staff.

Requirements

• Excellent communication, initiative, drive and teamwork skills.
• Effective interpersonal skills enabling communication at all levels, face to face and over the telephone.
• Enhanced criminal records check required.

Contact and Application

For further details or informal visits contact Claire Fletcher on 01254 283672.

This advert closes on Tuesday 2 Dec 2025.