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Receptionist/Clerical Officer/Audio Typist

NHS National Services Scotland

Dundee

On-site

GBP 20,000 - 25,000

Full time

Today
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Job summary

A leading healthcare organization in Dundee seeks a Receptionist/Clerical Officer to join their Oral Maxillofacial Surgery Department. The successful candidate will provide efficient administrative support, requiring excellent communication and IT skills, alongside relevant office experience. This position offers a 36-hour work week and adheres to NHS regulations. Candidates with prior knowledge of medical terminology will find this advantageous. Informal inquiries can be directed to the provided contact.

Qualifications

  • Applicants should have previous experience in an office environment.
  • Strong interpersonal skills are necessary.
  • Ability to achieve mandatory induction standards for Healthcare Support Workers.

Responsibilities

  • Provide efficient administrative service within the Oral Maxillofacial Surgery department.
  • Communicate effectively with patients and staff.
  • Maintain accurate records and documentation.

Skills

Excellent communication skills
High level of literacy
Good typing skills
IT system skills
Knowledge of medical terminology
Job description
NINEWELLS HOSPITAL
DEPARTMENT OF ORAL MAXILLOFACIAL SURGERY
RECEPTIONIST / CLERICAL OFFICER / AUDIO TYPIST, BAND 2

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

With effect from 01 April 2026, NHS Scotland is reducing its full time working week from 37 to 36 hours per week, there will be no change in full time pay.

Applications are invited for the above post, based within the Specialist Surgery Division at Ninewells Hospital.

We are looking for an adaptable individual to provide an efficient administrative service within the Oral Maxillofacial Surgery Department.

Applicants should possess excellent communication and interpersonal skills along with a high level of literacy and numeracy skills. Good typing and IT system skills are essential and a previous knowledge of medical terminology would be advantageous. Previous experience in an office environment is also essential.

You will be required to achieve the mandatory Induction standards for Healthcare Support Workers in Scotland and to comply with the Code of Conduct throughout your employment. Information on the Healthcare Support Worker Regulations can be found on NHS Tayside microsite on Staffnet>Our Websites>Healthcare Support Workers.

Hours of work are: 37 hours, Monday to Friday.

Informal Enquiries to: Justine Stark, Admin Supervisor, Ext 35524 or justine.stark@nhs.scot

Please note: This post does not meet Home Office Guidelines for Sponsorship/Skilled Worker Visa.

Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.

ADDITIONAL INFORMATION FOR CANDIDATES

  • Apply for this post by completing the application process on Jobtrain. Do NOT upload a CV as this will not be used for shortlisting purposes.
  • Posts close at midnight on the indicated date.
  • For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
  • To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
  • If you wish to participate in the Job Interview Guarantee Scheme and have been invited to interview, please contact the Hiring Manager as detailed in the advert to discuss any special requirements that you will need to enable you to attend the interview.
  • Please note that our correspondence method is by e‑mail, therefore please ensure you enter your email address accurately.
  • Please check your e‑mail regularly (including junk folders) and your Jobtrain account for updates.
  • Please contact Jobtrain Candidate Support Hub https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues.
  • We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain.
  • Once you have submitted your application form you will be unable to make any amendments.
  • If you are a current member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside.
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