Receptionist - Care Home

Barchester Healthcare; Wokingham; On-site; GBP 20,000 - 28,000; Full time

Job summary

An established industry player is seeking a friendly and professional Receptionist to join their team. This role is pivotal in creating a welcoming atmosphere for residents and visitors alike. You'll be the first point of contact, responsible for greeting guests, managing calls, and performing various administrative duties. If you have a caring attitude and excellent communication skills, this position offers a fulfilling opportunity to contribute to a compassionate environment. Join a company that values its staff and provides a supportive workplace where you can thrive while making a difference in people's lives.

Benefits

Free learning and development

Profit share scheme

Holiday, retail and leisure discounts

Refer a Friend bonus scheme

Qualifications

• Professional, caring, and courteous demeanor is essential.
• Strong communication and organizational skills are needed.

Responsibilities

• Greet visitors and manage the reception area effectively.
• Answer phone calls and assist with administrative tasks.

Skills

Communication Skills

Telephone Manner

Organizational Skills

Interpersonal Skills

Education

No formal qualifications required

Job description

ABOUT THE ROLE
As a Receptionist at a Barchester care home, you’ll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you’ll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOU
You’ll need to be professional, caring, courteous and well organised to join us as a Receptionist. You’ll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGE
As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:

1. Free learning and development
2. Automatic enrolment into our profit share scheme
3. A range of holiday, retail and leisure discounts
4. Unlimited access to our Refer a Friend bonus scheme

If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.