Receptionist / Bartender (Crew Member) - MOXY Aberdeen Airport

Hotel Co 51; Aberdeen City; On-site; GBP 40,000 - 60,000; Full time

Job summary

A European hotel operator is seeking a friendly and energetic Crew Member to join their team in Aberdeen City. You will provide exceptional customer service, work as part of a dynamic team, and be the first point of contact for guests. The position requires flexibility to work night shifts. Benefits include training opportunities, health cash plans, and holiday entitlements.

Benefits

Training and development opportunities

Health Cash Plan

Discounted room rates at Marriott hotels

Discount on Food & Beverages

Enhanced Maternity/Paternity/Adoption pay

Pension scheme

Twenty-eight holidays annually

Qualifications

• Experience in the service industry is preferred.
• Knowledge of Food Safety & Licensing laws is beneficial.
• A personality assessment may be part of the recruitment process.

Responsibilities

• Providing top-quality customer service.
• Being the first point of contact for our guests.
• Flexibility to work night shifts.

Skills

Customer service

Teamwork

Flexibility

Communication

Tools

Opera

Micros

Job description

This position is based on a full-time contract.

Gross salary: £12.64 per hour

We are looking for a friendly, passionate, and energetic Crew Member to join the team at the Moxy.

As a Crew Member, you’ll be on the front line, delivering first-class service.

You’ll provide attentive, customer-focused service, understand brand standards, and enjoy working as part of a successful team. We encourage you to bring your own personality to the role and be yourself while working with a great team.

What We Will Offer You

• Training and development opportunities
• Health Cash Plan
• Discounted room rates for you, friends, and family at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Pension scheme
• Twenty-eight holidays annually, increasing to a maximum of thirty-three holidays

Your Responsibilities

• Providing top-quality customer service
• Working as part of a great team
• Being the first point of contact for our guests
• Answering internal and external calls
• Having good knowledge of hotel facilities and services
• Dealing with guest requests
• Being available to work when the team and customers need you
• Flexibility to work night shifts

Useful Experience

• Experience in the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel and the travel industry
• A personality assessment may be part of the recruitment process

Hotel Co 51 is a fast-growing European hotel operator managing Moxy Hotels, Courtyard by Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020, it currently operates over 35 properties across 8 countries and is expanding. To learn more, visit hotelco51.com.

Moxy Hotels offer a playful hotel experience for the young at heart, with over 100 properties across Europe, North America, and Asia Pacific. Moxy breaks the rules of conventional hotel stays with social spaces like the Lounge and Library, stylish design, and sociable service at attractive prices, encouraging guests to 'Play On #atthemoxy'. For more, visit moxyhotels.com and follow #atthemoxy on Instagram. Moxy participates in Marriott Bonvoy, offering members exclusive benefits and experiences.