Receptionist/Bartender (Crew Member) – Casual

Hotel Co 51; Southampton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A well-known hotel chain in Southampton is seeking a Receptionist / Bartender to enhance guest experiences and perform various service duties. The ideal candidate is a confident communicator with a proactive problem-solving attitude and experience in the service industry. Benefits include health plans, discounted stays, and a competitive salary. 28 holidays increasing to 33 annually. Join our team that values personality and initiative.

Benefits

Health Cash Plan

Discounted room rates

Discount on Food & Beverages

Enhanced Maternity/Paternity/Adoption pay

Pension scheme

Increasing holidays

Qualifications

• Experience in the service industry is preferred.
• Knowledge of food safety and licensing laws.
• Personal travel experience is a plus.

Responsibilities

• Help guests and create positive experiences.
• Manage hotel room inventory and check guests in/out.
• Operate food & beverage outlets.
• Manage all bills and payments accurately.
• Prepare and organize food and beverage areas.

Skills

Confident communication

Proactive problem solving

Team player

Multi-tasking

Clear communication in English

Tools

Opera

Micros

Job description

Receptionist / Bartender (Crew Member) – MOXY Southampton

This position is based on a casual contract.

Gross Salary: £13.13 per hour

Confident communicator comfortable in a fast-paced service focused role.

Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.

Main Tasks & Responsibilities

• Helping guests and creating positive experiences
• Manage hotel room inventory and checking guests in/out the Moxy way
• Operate Food & Beverage outlets the Moxy way
• Manage all bills and payments correctly
• Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
• Follow all food safety, licensing and health and safety policies to work safely
• Supporting other Crew Members and follow direction from Crew Leaders
• Promote and support the Moxy brand & the Marriott Bonvoy loyalty program

We’re looking for someone with Moxie, which is all of these things:

• Have high energy and a fearless do-it-yourself attitude
• Good with people and enjoy chatting with guests
• Skilled multi tasker who can balance hard work with great service
• Know being relaxed isn’t the same as being lazy
• Clear communicator fluent in English (and other languages a plus!)

Useful Experience

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel and travel industry

BENEFITS FOR YOU!

• Health Cash Plan
• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Pension scheme
• Twenty eight holidays (annually increasing to max thirty three holidays)

*a personality assessment can be part of the recruitment process*