Receptionist - Bank

NHS; Bushey; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Bushey is seeking a Receptionist to provide exceptional customer service as the first point of contact. The ideal candidate will have excellent communication skills, be confident using computers, and possess a positive attitude. Responsibilities include managing calls and reception administration. Join a compassionate team dedicated to creating meaningful experiences for residents and visitors.

Qualifications

• Must have excellent communication skills both verbal and written.
• Should be confident in using computers.
• Should have a positive, friendly, and welcoming attitude.
• Previous exposure to problem-solving and client complaints is desirable.

Responsibilities

• Answering the telephone and responding to enquiries at reception.
• Completing reception-related administration and maintaining databases.
• Maintaining the tidiness of the reception area.

Skills

Excellent communication skills (verbal and written)

Confidence in using computers

Positive and friendly attitude

Problem-solving and client complaints experience

Job description

Overview

This temporary Receptionist role at Avery Healthcare in Bushey is an opportunity to join a caring, supportive, and compassionate team. As the first point of contact, you will provide exceptional customer service and administrative support to ensure a smooth and positive experience for residents and visitors.

Job responsibilities

Responsibilities

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

Shift pattern 8am-2pm, 2pm-8pm, 8am-8pm

About us

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes. They are passionate about creating meaningful experiences for residents and team members alike, building a supportive and inspiring environment where employees feel valued and empowered every day.

About the role

Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.

Other responsibilities will include:

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

About you

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidate must:

• Have excellent communication skills both verbal and written.
• Be confident in using computers.
• Have a positive, friendly, and welcoming attitude.
• Have previous exposure to problem-solving and client complaints.

About Avery

At Avery, we're not just one of the UK's largest providers of luxury elderly care homes — we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Requirements

Please note this role will require:

• ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Person Specification

Qualifications

• To be successful in this role, you should have excellent communication skills both verbal and written, be confident in using computers, and have a positive, friendly, and welcoming attitude. Previous exposure to problem-solving and client complaints is also desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.