Receptionist/Administrator - Ferndown Upper School

Dorset Council UK; Ferndown; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local government organization in Ferndown is seeking a Receptionist/Administrator to provide support in a busy environment. The role involves welcoming visitors, handling calls, and managing office duties. Candidates should possess good communication skills and be proficient in Microsoft Office. The position offers CPD opportunities, personalized induction, and access to health benefits. Part-time hours are available, term time only.

Benefits

CPD opportunities

Personalized induction

Access to health and wellbeing support

Private Healthcare Plan

Qualifications

• Ability to remain calm and professional in a busy environment.
• Experience of office work and using Microsoft Office.

Responsibilities

• Receive telephone calls and welcome visitors.
• Process incoming and outgoing mail.
• Undertake general office duties.
• Provide administrative support to all areas of the school.

Skills

Good telephone manner

Interpersonal skills

Organization skills

Communication skills

Microsoft Office knowledge

Ability to multi-task

Job description

RECEPTIONIST/ADMINISTRATOR

Dorset Grade 5 SCP 5-6 £13.26 - £13.47 per hour, working Monday, Wednesday and Friday - 22 hours per week. Monday and Wednesday 8am to 4pm and Friday 8am to 3.30pm, term time only plus staff training days.

We are looking to recruit a Receptionist/Administrator to start as soon as possible. You will be the first point of contact for parents, visitors and staff. The ideal applicant will enjoy working in a demanding role and above all, have the ability to remain calm, professional and resilient in a busy and challenging environment.

Main Responsibilities And Duties

• To receive telephone calls and welcome visitors and take appropriate action.
• To be responsible for processing incoming and outgoing mail.
• To undertake general office duties, use of Bromcom, collating and generating reports, facilitating on-call requests and assisting in the absence of colleagues.
• To provide administrative support to all areas of the school.

Knowledge And Skills

• Good telephone manner with a calm and friendly disposition.
• The post requires a high degree of interpersonal, organisation and communication including initiative, flexibility, diplomacy and discretion together with a professional approach.
• Knowledge and experience of Microsoft Office programs with relevant experience of office work.
• Able to work accurately, under own initiative for short periods of time and to work in an organised and flexible manner.
• Be able to multi-task, prioritise and work under pressure.
• Ability to work as part of a team.

What Ferndown Can Offer You

• CPD opportunities and training and development programmes.
• Personalised induction, supported by a mentor.
• Eligibility to join the Local Government Pension Scheme.
• Access to health and wellbeing support.
• Private Healthcare Plan including 24/7 access to a GP by phone, gym discounts, cashback for optical, dental and other appointment expenses for employees and their children.
• Access to staff benefits and discounts portal through Dorset Council.

Closing date: midnight Wednesday 15th October 2025. Interviews to be held week commencing 20th October 2025