Receptionist/Administrator

Sussex Community NHS Foundation Trust; Brighton; On-site; GBP 22,000 - 25,000; Full time

Job summary

A healthcare organization in Brighton is looking for an administrator to support its Rehabilitation Team. This full-time role involves being the primary point of contact for patients, managing inquiries, appointments, and transport arrangements. Candidates should possess strong communication and organizational skills, with a focus on providing compassionate care. Opportunities for development and a supportive work environment are provided.

Benefits

Flexible working options

Excellent training and development opportunities

Cost-effective workplace nurseries

Qualifications

• Experience in a reception or administrative role is preferred.
• Ability to communicate effectively with patients and staff.
• Strong organizational and multitasking skills.

Responsibilities

• Be the first point of contact for all patients entering the centre.
• Handle inquiries, book appointments, and arrange patient transport.
• Liaise with the multidisciplinary team for efficient patient care.

Skills

Reception handling

Communication skills

Organizational skills

Job description

Overview

An exciting opportunity has arisen to support the Rehabilitation Team with administrative services at Sussex Rehabilitation Centre. This diverse role allows you to develop a range of skills and participate within a multidisciplinary team. The centre offers specialised care for individuals with neurological impairments such as stroke, traumatic brain injury and multiple sclerosis, aiming to enhance physical well‑being, functional ability and reduce care needs. It also provides prosthetic and orthotic services and a specialist occupational therapy service for wheelchair assessment and prescription.

Responsibilities

The main duty of this role is to be the first point of contact for all patients entering the centre. You will work at reception, handling in‑person, telephone and email enquiries, booking appointments, arranging patient transport as needed, and liaising with the multidisciplinary team to ensure efficient care for all patients.

Work Details

This is a full‑time Band 3 role working 37.5 hours per week, Monday to Friday.

Why Work for Us?

• Positive 2023 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
• Varied environments: community hospitals, patients’ homes, and bases across Sussex
• Flexible working options: part‑time, flexi‑time, annualised hours, and flexi‑retirement
• Excellent training, development, and research opportunities
• Cost‑effective workplace nurseries in Crawley, Hove, and Brighton
• Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks
• Level 3 Disability Confident Leader and Veteran Aware Trust
• Beautiful Sussex location near the South Downs and coast

Our Values

Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence.

Contact

For further details or informal visits:
Name: Marzena Littlewood
Job title: Admin Team Leader
Email address: [e-mail]
Telephone number: 07809557109