Receptionist/Administrator

Pertemps; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading recruitment agency in Birmingham seeks a Receptionist/Administrator to enhance customer experiences. Key responsibilities include greeting visitors, managing calls, scheduling appointments, and supporting administrative tasks. Candidates should possess strong communication skills, multitasking ability, and prior customer service experience. This role offers a supportive team atmosphere and professional growth opportunities.

Benefits

Collaborative team environment

Professional development opportunities

Competitive salary and benefits

Qualifications

• Proven experience as a receptionist or administrator or in a similar customer service role.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritise tasks in a fast‑paced environment.
• Strong attention to detail and organisational skills.

Responsibilities

• Greeting visitors and clients warmly and professionally.
• Answering and directing incoming calls.
• Scheduling appointments and managing meeting room bookings.
• Maintaining a clean and organised reception area.

Skills

Customer service experience

Communication skills

Multitasking

Proficient in MS Office

Attention to detail

Job description

Recruitment Agency Receptionist/Administrator

Edgbaston, Birmingham
£12.50 per hour
Monday to Friday 08:00 - 17:00 (1 hour lunch break)

Are you a friendly and customer‑oriented individual looking for a dynamic role in an industrial recruitment agency? We are currently seeking a Receptionist/Administrator to join our team at Pertemps Birmingham Industrial. As the first point of contact for our candidates, you will play a vital role in ensuring a positive and professional experience for everyone who interacts with our agency.

Responsibilities

• Greeting visitors and clients in a warm and professional manner.
• Answering and directing incoming calls to the appropriate staff members.
• Responding to general inquiries and providing information about our agency's services.
• Scheduling appointments and managing meeting room bookings.
• Obtaining and checking Right to Work documents.
• Maintaining a clean and organised reception area.
• Handling incoming and outgoing mail and deliveries.
• Providing support to the payroll team by entering hours and holidays.
• Assisting with administrative tasks, such as data entry, filing, referencing and document management.
• Providing support to the recruitment team as needed.

Qualifications and Skills

• Proven experience as a receptionist or administrator or in a similar customer service role.
• Excellent verbal and written communication skills.
• Professional and friendly demeanour with strong interpersonal skills.
• Ability to multitask and prioritise tasks in a fast‑paced environment.
• Proficient computer skills, including MS Office and telephone systems.
• Strong attention to detail and organisational skills.
• Ability to maintain confidentiality and handle sensitive information.
• Familiarity with industrial recruitment processes and terminology is a plus.

Why Join Pertemps

• Opportunity to work with a reputable and growing industrial recruitment agency.
• Collaborative and supportive team environment.
• Exposure to a wide range of industrial sectors and job roles.
• Professional development and growth opportunities.Competitive salary and benefits package.

If you are interested in applying for our Receptionist role, please click apply