Receptionist/Administrator

Care UK Plc; Basingstoke; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading care provider in Basingstoke is seeking a compassionate Receptionist to join their team. You will provide a warm welcome to visitors, manage inquiries, and support various office duties. Ideal candidates have strong customer service and communication skills, with a desire to make a positive impact on residents' lives.

Benefits

Wagestream – access your wages at any time

Career development and training

Hundreds of discounts

Annual purchase holiday scheme

Health and Wellbeing support

Career progression

Qualifications

• Strong desire to help people and ensure residents' well-being.
• Ability to maintain a professional and friendly demeanor.
• Experience or willingness to support with general office duties.

Responsibilities

• Welcome visitors in a friendly and professional manner.
• Handle telephone inquiries promptly and courteously.
• Support with general office duties including payroll and recruitment.

Skills

Understanding of Microsoft Office applications

Customer service skills

Communication skills

Job description

Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award‑winning care provider as a Receptionist. You’ll be a valuable member of our friendly, close‑knit team, promoting the well‑being of our residents and the successful running of our care home.

The Role

• Provide a warm welcome to visitors in a friendly, efficient, and professional manner
• Greet others with a courteous telephone manner and reply promptly to email enquiries
• Ensure the visitors book is completed properly and visitors are supported and directed to their destination promptly
• Provide excellent customer service to visitors and colleagues
• Support with general office duties such as payroll, and recruitment & selection

Some of our benefits by joining the Care UK family

• Wagestream – access your wages at any‑time
• Career development, training and access to our approved apprenticeship scheme
• Hundreds of online and in‑store discounts
• Annual purchase holiday scheme
• Health and Wellbeing support
• Career progression

About You

A good understanding of Microsoft Office applications.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.