Receptionist / Administrative Support - Parkgate Medical Practice

Intrahealth Ltd; Tees Valley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A GP services organization in Tees Valley is seeking an enthusiastic individual to provide high-quality patient services and administrative support. The ideal candidate will have experience in primary care, though training will be provided. Responsibilities include assisting patients, performing clerical duties, and ensuring a friendly and positive environment. The role offers excellent NHS terms, competitive salary, and opportunities for personal and professional development.

Benefits

Competitive salary

NHS terms and conditions

Opportunities for personal and professional development

Qualifications

• Experience of primary care and secretarial work is desirable.
• Willingness to develop patient-centered services.
• Enthusiastic and committed to working in a team.

Responsibilities

• Provide a high standard of patient service.
• Assist patients in accessing healthcare services.
• Undertake clerical and administration duties.

Skills

Communication skills

Interpersonal skills

Teamwork

Job description

• To provide a high standard of patient service.
• To have thorough knowledge of practice procedures and to work in accordance of written protocols.
• Provide general assistance to the practice team to both clinical and non clinical.
• Project a positive and friendly image to patients and other visitors, either in person or via the telephone.
• Receive, assist and direct patients in accessing the appropriate service or healthcare they require.
• Resolve queries/problems from patients, clinicians and associated staff.
• Deal with external agencies such as other practices, secondary care and 3rd party organisations.
• To ensure the provision of a high quality patient service within a safe, efficient working environment by providing effective support to clinicians and staff.
• Undertake all clerical, reception and administration duties applicable to the medical practice.
  

  Our ideal candidate will have experience of primary care and secretarial work but training will be given and there must be a willingness to play a leading role in the development of patient centred services. You will be an enthusiastic, committed individual who will be expected to work as part of the practice team with good communication and interpersonal skills.

We also provide management and clinical support to other GP practices and NHS bodies. We are a well-established organisation having provided NHS services since the company was founded in 1999. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care Assistants (HCAs) and local administration teams supported by a centralised back office function; providing finance, HR, administration and data analysis support. We operate NHS services across the North East, North West and Yorkshire.

The successful applicant for this post will be joining us at a particularly exciting time and in return you will enjoy excellent NHS terms and conditions, competitive salary and opportunities for personal and professional development both locally and nationally.